MBA Bazzar

Salient Features of Jan Lokpal Bill

2011-08-25T22:34:00.000-07:00

1. An institution called LOKPAL at the centre and LOKAYUKTA in each state will be set up

2. Like Supreme Court and Election Commission, they will be completely independent of the governments. No minister or bureaucrat will be able to influence their investigations.

3. Cases against corrupt people will not linger on for years anymore: Investigations in any case will have to be completed in one year. Trial should be completed in next one year so that the corrupt politician, officer or judge is sent to jail within two years.

4. The loss that a corrupt person caused to the government will be recovered at the time of conviction.

5. How will it help a common citizen: If any work of any citizen is not done in prescribed time in any government office, Lokpal will impose financial penalty on guilty officers, which will be given as compensation to the complainant.

6. So, you could approach Lokpal if your ration card or passport or voter card is not being made or if police is not registering your case or any other work is not being done in prescribed time. Lokpal will have to get it done in a month's time. You could also report any case of corruption to Lokpal like ration being siphoned off, poor quality roads been constructed or panchayat funds being siphoned off. Lokpal will have to complete its investigations in a year, trial will be over in next one year and the guilty will go to jail within two years.

7. But won't the government appoint corrupt and weak people as Lokpal members? That won't be possible because its members will be selected by judges, citizens and constitutional authorities and not by politicians, through a completely transparent and participatory process.

8. What if some officer in Lokpal becomes corrupt? The entire functioning of Lokpal/ Lokayukta will be completely transparent. Any complaint against any officer of Lokpal shall be investigated and the officer dismissed within two months.

9. What will happen to existing anti-corruption agencies? CVC, departmental vigilance and anti-corruption branch of CBI will be merged into Lokpal. Lokpal will have complete powers and machinery to independently investigate and prosecute any officer, judge or politician.

10. It will be the duty of the Lokpal to provide protection to those who are being victimized for raising their voice against corruption.

Lok Pal Bill + Anna Hazare

2011-08-25T22:25:00.000-07:00

Things to know about Anna Hazare and Lok pal Bill-:

1.Who is Anna Hazare?
An ex-army man(Unmarried). Fought 1965 Indo-Pak war.

2.What's so special about him?
He built a village Ralegaon Siddhi in Ahamad Nagar district, Maharashtra.

3.This village is a self-sustained model village. Energy is produced in the village itself from solar power, biofuel and wind mills. In 1975, it used to be a poverty clad village. Now it is one of the richest village in India. It has become a model for self-sustained, eco-friendly & harmonic village.

4. This guy, Anna Hazare was awarded Padma Bhushan and is a known figure for his social activities.

5. He is supporting a cause, the amendment of a law to curb corruption in India.

6. How that can be possible?
He is advocating for a Bill, The Lok Pal Bill (The Citizen Ombudsman Bill), that will form an autonomous authority who will make politicians (ministers), bureaucrats (IAS/IPS) accountable for their deeds.

7. It's an entirely new thing right..?
In 1972, the bill was proposed by then Law minister Mr. Shanti Bhushan. Since then it has been neglected by the politicians and some are trying to change the bill to suit their theft (corruption).

8. Oh.. He is going on a hunger strike for that whole thing of passing a Bill ! How can that be possible in such a short span of time? The first thing he is asking for is: the govt should come forward and announce that the bill is going to be passed. Next, they make a joint committee to DRAFT the LOK PAL BILL. 50% government participation and 50% public participation. Bcoz u can't trust the government entirely for making such a bill which does not suit them.

9.What will happen when this bill is passed?
A LokPal will be appointed at the centre. He will have an autonomous charge, say like the Election Commission of India. In each and every state, Lokayukta will be appointed. The job is to bring all alleged party to trial in case of corruptions within 1 year. Within 2 years, the guilty will be punished.

" The dream of India as a strong nation will not be realised without self-reliant, self-sufficient villages, this can be achieved only through social commitment & involvement of the common man." - Anna Hazare

Call Centers In India!

2011-08-05T22:37:00.000-07:00

Call Centers are required for large companies to sell their products to the customers, proposing a product or service as well as for the after-sale enquiries made by the customers. Though the concept is not very new, Call Center proceeding came into limelight after it was mastered with high-tech equipments like International Loop Line, Net-Telephony and other far-reaching instruments.

Call Centers in India – in this context – were braving with globalized business module. Reducing cost for business proceeding was the prime intention of the corporate houses. Corporate giants realized that shifting their Call-Center operations to India would cut down their costs by manifolds, prompt actions were taken in this area. In the new century, business settlement laws were reviewed and it was easier for alien firms to settle in the Indian soils. It was easy to initiate, merge, come in partnership of business.

The efficient English speaking population (evaluated as second largest English speakers in the world after the US) of India proved as the right dimension for setting up Call Centers. The global awareness of Indians was boost to itself and Call Centers in India came out head-high with flying colors.

Voices over Internet Protocol (VoIP) facility is cheap in India. This along with several factors provides an outright base for large business houses to instigate their Call-Centers in India.

Call centers in India also avails large facility centers with seats for up to 2000-2500 people. A single Call Center can accommodate accounts for 20-30 clients at a time. This is no mean task and requires specialized manpower and outright money backup and such necessities. Above all – it requires business minds groomed out of B-Schools of repute. Indian educational and professional model fulfills all these criteria. And no wonder why Call Centers in India is the next best to happen to the economy.

Despite of countries like Canada, Ireland playing major role providing Call-Center services to the US companies, India still remains their favorite. The fact remains clear. Call Center in India is blossoming because the employee gets paid well. Professional from different fields are finding place at Call Centers because of high income and fun during work.

Call Centers provide cheap English-speaking workers and high-speed telecom facility to provide customer service for corporate firms around the globe. It’s advantageous for youngsters looking for employment, which in recent past has struggled with economical backdrop and unemployment.

Suggestions For Success

2011-07-26T08:16:00.000-07:00

1. Marry the right person. This one decision will determine 90% of your happiness or misery.

2. Work at something you enjoy and that’s worthy of your time and talent.

3. Give people more than they expect and do it cheerfully.

4. Become the most positive and enthusiastic person you know.

5. Be forgiving of yourself and others.

6. Be generous.

7. Have a grateful heart.

8. Persistence, persistence, persistence.

9. Discipline yourself to save money on even the most modest salary.

10. Treat everyone you meet like you want to be treated.

11. Commit yourself to constant improvement.

12. Commit yourself to quality.

13. Understand that happiness is not based on possessions, power or prestige, but on relationships with people you love and respect.

14. Be loyal.

15. Be honest.

16. Be a self-starter.

17. Be decisive even if it means you’ll sometimes be wrong.

18. Stop blaming others. Take responsibility for every area of your life.

19. Be bold and courageous. When you look back on your life, you’ll regret the things you didn’t do more than the ones you did.

20. Take good care of those you love.

21. Don’t do anything that wouldn’t make your Mom proud.

Journey Towards a Job in Hot Recession (2009)

2011-06-12T00:46:00.000-07:00

Many seek jobs to work, but I had the task of working to find interviews and openings, to land a job I wished! The journey was a long one and full of learning...

1) Applied – No Opening

• HCL Tech – Sent Resume, No response
• HCL BPO – Did my internship, Sent resume No opening
• IMRB – Sent resume No openings
• TCS BPO - Sent Resume, No response
• Sriram Chits – Sent resume, no response
• Syndicate bank – Applied No response
• LIC – Applied dint write the exam
• OIL – Applied dint write the exam
• Royal Enfield – Applied, No response
• Amtex Systems –No openings
• Accel Frountline – No Openings
• Polaris- No Openings
• TCS Eserve- No Openings
• SBI – Applied no response
• E4E- waited for 7hrs for attending interview (HR busy so was sent home, no response)
• Scope International - Submitted resume directly, no openings
• MRF – No openings
• Aircel – Dint attend interview thinking have to sell sim cards
• CSS Cybernet - Submitted resume directly, no openings
• Perot Systems - Submitted resume directly, no openings
• Reliance BPO – Submitted resume directly, no openings
• Sitel India – No openings
• ITC – Dint my summer intern, applied for job but no openings

2) Applied- Attended Interview- No Response

• Neeyamo – Went till final round, but the offer was given to the girl who competed me, Lucky her.
• Amaron – Failed in aptitude
• Latent View Analytics-Dint clear aptitude
• Castrol – Cleared 3 rounds, failed in the next round. But at last no one got selected.
• L&T - Failed in aptitude
• Story Trails – Two people went to final round including me, but no one got selected at last.
• Optimus Global Services– Went on reference, Cleared 4 rounds, but was put on hold. No response
• TCS BPO – Dint clear aptitude
• I-Net – Attended interview, no response
• Nabard – Wrote exam dint clear
• Sutherland- Attended interview, no response
• IndiaMart.com – Attended interview, no response
• NetAxis – Cleared 2 rounds, no response
• Adaptavent – Cleared 3 rounds, no response
• Accenture –Attended interview on references, but they needed experience

3) Applied- Attended Interview -Selected – Dint Join

• HCL Info systems – Cleared 3 Rounds, Got selected but dint accept the offer since the salary was less (7000/Month)
• Pyramid – Cleared rounds, Got selected but dint join has salary was less
• Pruludsys - Cleared rounds, Got selected but dint join has salary was less
• ICICI Prudential – Selected dint join
• Cobra – Got Selected dint join
• Amtex Systems- Got the offer, worked for 3 days, resigned 4th day.
• Team lease - Cleared rounds, Got selected but dint join has salary was less
• First Source –Got selected but was offered very less salary, so said bye
• Sryas - Got selected but was offered very less salary, so said bye
• Integra - Got selected but was offered very less salary, so said bye
• Mafoi - Got selected but was offered very less salary, so said bye
• Ozeron – Consultancy, attended interview, but dint join
• Sutherland revisit – Attended interview offered 4000 salary, said bye
• Layam Management Solutions- Got selected but was offered very less salary and was asked to sign 2 years bond
• Get it Yellow pages – Got the offer, worked for a day, got a yellow page book and resigned next day.
• Ramsol Consultancy - Got the offer, worked for 4 days and resigned on 5th day.
• ALLCAD services- Cleared rounds, offered good salary, was not ok the designation (Tele marketing executive) so dint accept the offer

4) Applied- Selected-Good Pay-Perfect Match!

TULIP TELECOM LIMITED – FINALLY I GOT THE DREAM JOB I WANTED .I DID BE (ECE) AND MBA IN MARKETING.THE COMPANY PROFILE AND JOB PROFILE MATCHED 100% AND FINALLY GOT SETTLED HERE.
Now I am working here has a Manager –Government Business with a good salary.
Now I am using the above companies’ contacts here to sell my products. Nothing goes waste in life; everything left unwanted will be useful one day in life.
Never give up in your life, work hard towards what you want to be in life and sure you will reach the destination one day.
Never ever compromise on what you want in life, a little extra effort and confidence will take you there.

“After all it’s a short life, live for your dreams”

Career in Telecom Sales

2010-12-17T21:38:00.000-08:00

One of those jobs is a career in telecom sales. For the right person, telecom sales can be the opportunity to enjoy financial security again - even financial freedom and job security - during the credit crunch. There are three reasons that a telecom sales job is the right job in this economy.

1. Telecom solutions are ALWAYS in demand so you have the job security that others do not enjoy. People might cut back on paying for entertainment; they might buy fewer clothes; they might take fewer trips; they might buy lower quality food; but they will continue to use mobile phones. You know it's true for consumers. It's also true for businesses. Organizations that want to get their sales staff into the marketplace might save money by scaling down office expenses; they might stop the so called perks; but they need their sales staff to be connected. And that requires telecom solutions.

As a telecom sales consultant, your job would be to meet in-demand needs from businesses that know they require telecom solutions to survive and thrive. You would be the expert, guiding them in their decision-making to help them discover the best plan for their needs. Unlike other sales positions, like many retail positions, this is an opportunity for trusted, respected business-to-business (B2B) solution selling. With every interaction, you build job security as business clients come to trust you to help them succeed.

2. Telecom sales are commission-based, so you're not stuck earning a salary that puts a cap on your earning potential. Along with job security from the increasing trust you generate, you can also enjoy financial success. Financial success is one of those common phrases that job-seekers hear so frequently it becomes laughable. Sadly, many of those claims come out of low-paying call center jobs that demand a pound of flesh from their employees and provide little respect or actual remuneration in return.

Telecom sales, though, can offer real financial success. That's because it's not a call centre job or a retail job in which your pay depends on who answers the phone or who comes into the store. If you want ten customers, you secure ten customers. If you want a hundred customers, you secure a hundred customers. There's no income cap or ceiling - the commission you earn from your efforts is yours and if you want a lot of money you can get it.

This isn't a get-rich-quick scheme. As a commission-based sales consultant, the only limit you place on your income is yourself. If you think you'll fail, it becomes a distinct possibility. But if you are confident that you'll succeed, and earn the money you deserve by actively going into the marketplace and finding those customers, you can succeed - even far more than you imagine.

3. Telecom sales can fit into your life. Sometimes you hear about people having to take on a low-paying part-time job to supplement their current full-time one. It might be the right choice for some people who have lost the job security they once had; or perhaps a spouse has lost a job and the income needs to be made up somehow. This is where a telecom sales position is beneficial. Unlike directing traffic or restocking shelves, telecom sales can be the perfect part time solution. Because you are commission based, your time is virtually your own, which means your success is also.

I am proud to say i am in Telecom Sales,So when are you planning to join hands with me!!!!!!!!

SWOT Analysis

2010-12-04T07:34:00.000-08:00

SWOT analysis helps you balance idealism and pragmatism, and obtain a balanced perspective of your internal strengths and weaknesses and external opportunities and threats to develop an effective strategy.

Why SWOT Analysis?

SWOT Analysis is the Key Component of Strategic Development. It can prompt actions and responses.

Successful businesses build on their strengths, correct their weaknesses and protect against internal vulnerabilities and external threats. They also keep an eye on their overall business environment and spot and exploit new opportunities faster than competitors. SWOT analysis is a tool that helps many businesses in this process.

SWOT analysis is based on the assumption that if managers can carefully review such strengths, weaknesses, opportunities, and threats, a useful strategy for ensuring organizational success will become evident to them.

Strengths

Two factors contribute to your strengths: ability and resources available.

Ability is evaluated on 3 counts:

Versatility: your ability to adapt to an ever changing environment.

Growth: your ability to maintain a continuing growth.

Markets: your ability to penetrate or create new markets.

The strength of resources has three dimensions:

Availability: your ability to obtain the resources needed.

Quality: the quality and up-to-dateness of the resources employed.

Allocation: your ability to distribute resources both effectively and efficiently.

Weaknesses

Your weaknesses are determined through failures, defeats, losses and inability to match up with the dynamic situation and rapid change. The weaknesses may be rooted in lack of managerial skills, insufficient quality, technological backwardness, inadequate systems or processes, slow deliveries, or shortage of resources. There are three possible outcomes to the analysis of your weaknesses.1

Correction of an identified defect.

Protection through cover-up and prevention strategies to reduce the exposure of your weaknesses.

Aggression to divert the attention from your weaknesses.

Opportunities

Opportunities are abundant. You must develop a formula which will help you define what comes within the ambit of an opportunity to focus on those areas and pursue those opportunities where effectiveness is possible. The formula must define product/service, target market, capabilities required and resources to be employed, returns expected and the level of risk allowed.

Weaknesses of your competitions are also opportunities for you. You can exploit them in two following ways:

Marketing warfare: attacking the weak leader's position and focusing all your efforts at that point, or making a surprise move into an uncontested area.

Collaboration: you can use your complementary strengths to establish a strategic alliance with your competitor.

Threats

External threats arise from political, economic, social, technological (PEST) forces. Technological developments may make your offerings obsolete. Market changes may result from the changes in the customer needs, competitors' moves, or demographic shifts. The political situation determines government policy and taxation structure.

Reasons to Quit Your Job

2010-12-04T07:24:00.000-08:00

You've done everything you can to make your current job work. But, your current job is not working. These are the reasons why you might want to quit your current job. These are difficult, if not impossible, to solve. You need to look out for your best interests. Your job consumes too many hours of too many days of your life for you to stay where you are miserable. No excuses, now. If these issues exist with your job, make a plan, and change jobs.

* Your company is experiencing a downward spiral, losing customers, losing money, and rumors of possible closure, bankruptcy and failure prevail.

* Your relationship with your manager is damaged beyond repair. You have sought help to mend the boss relationship but you know it is too damaged for recovery. (Perhaps you were untrustworthy, missed work on too many days, or the manager acts like an untrustworthy jerk.) Whatever the reason, the relationship is irrecoverably damaged.

* Your life situation has changed. Perhaps you have married or had a baby, and the salary and benefits no longer support your life needs. You need to move on to better opportunities to support your family.

* Your values are at odds with the corporate culture. Perhaps your company is egalitarian and you believe in assigned parking spots for salaried employees. Your company does annual employee satisfaction surveys and you think these are a waste of time. Your company is hierarchical and you want to influence every aspect of your job. No matter where the clash is occurring, a lack of congruence with the corporate culture will destroy your attitude at work.

* You've stopped having fun and enjoying your job. No matter what changed, when you dread going to work in the morning, it's time to leave your job.

* Your company is ethically challenged. Perhaps, the managers lie to customers about the quality of the products or the day on which product will ship. You become aware that the company is stealing information from competitors. Whatever the issue, don't stay in an organization where your ethics are out of sync.

* For whatever reason, you have behaved in ways that are considered improper at work. You've missed too many days of work, slacked off on the job, failed to maintain needed skills and just generally developed the reputation of a loser. That reputation, once earned, is unlikely to change, so you might as well move on, while you have the opportunity.

* You've burned your bridges with your co-workers. Your group is not getting along in an environment that requires people to work together well. Again, at some point, the reasons don't matter; start fresh in a new job and resolve to not let this situation happen again.

* Your stress level is so high at work that it is affecting your physical or mental health and your relationships with your friends and family. Watch for the signs of burnout and if they can't be cured, move on. Read this article, Tips for Managing Stress and Change at Work for some ideas about managing work stress.

* you are unchallenged, need more responsibility, and seek opportunities that just don't exist for you in your current organization. You've explored the current and potential options, and they are limited. It's time to move on.

Ready to quit your job? You can resign from your job in a way that reinforces your professional image and keeps current employer relationships positive.

World's Most Powerful Brands

2010-10-08T09:37:00.000-07:00

1. Google

The barely 10-year-old Google is the world's most powerful brand, followed by General Electric and Microsoft, according to a survey conducted by Millward Brown's BrandZ index. The survey assigned values to various brands based on their financial strength and consumer sentiment.Google, with a brand value of $66.434 billion, is the world's most powerful brand.

2. GE

General Electric's brand value has been estimated at $61.880 billion, making it the world's second most powerful brand. GE is a giant US multinational, with headquarters in Fairfield , Connecticut , engaged in technology and services industries. It is the world's second largest company in terms of market capitalisation.

3. Microsoft

Microsoft Corporation is the world's largest software company, with global annual revenue of over $44.28 billion. With a brand value of $54.951 billion, it also is the planet's third most powerful brand. Bill Gates, the world's richest man, is the executive chairman of the software giant which he co-founded along with Paul Allen in 1975.Microsoft employs 76,000 people across 102 countries.

4. Coca-Cola

Coca-Cola's brand value has been estimated at $44.134 billion, making it the world's foruth most powerful brand. Coca-Cola, a carbonated soft drink, was intended as a patent medicine when it was invented in 1885 by Dr. John Stith Pemberton in Covington , Georgia .

5. China Mobile

China Mobile is the world's 5th most powerful brand with a value of $41.214 billion. China Mobile Communications Corporation, also known as China Mobile or CMCC, is China 's largest mobile phone operator. It is the world's largest mobile phone operator ranked by number of subscribers, with over 296 million customers. By turnover it is second to Vodafone, which owns 3.3% of the China Mobile.

6. Marlboro

Marlboro's brand value has been estimated at $39.166 billion, making it the 6th most powerful brand. Marlboro, made by Altria, is the world's best selling cig@rette brand. It is famous for its billboard advertisements and magazine ads of the Marlboro Man. Philip Morris, a London-based cig@rette manufacturer, created a New York subsidiary in 1902 to sell several of its cig@rette brands, including Marlboro.

7. Wal-Mart

The world's 7th most powerful brand, Wal-Mart, is estimated to be worth $36.880 billion. Wal-Mart Stores is an American public corporation and the world's largest retailer. It is the largest private employer, the largest grocery retailer, and the largest toy seller in the United States.

8. Citi

Citi is the world's 8th most powerful brand with an estimated value of $33.706 billion. Citigroup Inc was formed following the $140 billion merger of Citicorp and Travelers Group on April 7, 1998 to create the world's largest financial services organisation. The company employs almost 300,000 people around the world.

9. IBM

International Business Machines Corporation, also called IBM or 'Big Blue', is a multinational computer technology corporation headquartered in Armonk , New York , USA . Till 2006 it was the world's largest computer company, but has now ceded the top spot to Hewlett-Packard. With over 350,000 employees worldwide, IBM is the largest information technology employer in the world.

10. Toyota

Toyota with an estimated brand value of $33.427 billion is the 10th most powerful brand in the world. Toyota Motor Corporation is a Japanese multinational corporation and the world's largest auto company that manufactures automobiles, trucks, buses, and robots. The headquarters of Toyota are located in Toyota , Aichi , Japan . It is the world's eighth largest company by revenue of $179 billion as of 2006.

Tips for Interview

2010-10-08T09:23:00.000-07:00

My Friend just got back from his 4th job interview in a week, and he've learned a TON throughout the whole (and at times, crazy) process.

Since we're all about sharing here, I thought I'd pass on the 10 juiciest lessons that I took away from our experiences.

Hopefully they'll be of some benefit to you as either an interviewer or interviewee somewhere down the road.

So here goes...

1. Attitude is everything. If you're smiling, excited and optimistic, you've already won half the battle. If you're cold, distant and uninterested, you've already lost 99% of the battle.

2. Be yourself. If you act like someone else and they like you, they don't actually like YOU. They like the person you're pretending to be. If you end up getting a job there, you won't be able to keep up the facade for very long anyway. Honesty and authenticity are very appealing characteristics. If both parties stay true to themselves, they'll know if they're right for each other. And in the end, that's usually what matters most.

3. Relax. Interviews are not really interviews at all. They're conversations. Treat them like conversations, and the tension will slowly dissolve. Remember: when you walk into that office, you don't have the job to begin with. In theory, you have nothing to lose. You either come out way ahead or back where you started. If you approach the situation with a "win-draw" mentality, most of the pressure will fall by the wayside.

4. Appearance counts. Before you meet people, virtually the only judgment you can make is based on aesthetics. What you're wearing matters. What they're wearing matters. How you sit, stand, shake hands, hold your pen and walk up the stairs counts. Not enormously, but enough. First impressions are huge. Also, how does the building look? Is the lobby clean and organized? Are the cubicles bunched together? Is the ceiling high or low? Does it look like a fun place to work? Does it invite you to come back?

5. Fit is crucial. All the smarts, skills and experience in the world mean nothing without the right fit. If your values aren't aligned with those of the company, you're doomed. If you like to have fun and they're always serious, don't even bother. Seriously. The more you fit in, the more you'll want to come back every day and bust your butt. If you're always at odds with your coworkers, you're going to hate your job. Simple as that.

6. Liking means more than talent. The days of standing in line and putting decals on widgets is over. People don't hire you because you're capable. They hire you because they want to work with you. If you don't get along, and get along well, the interview will probably be fruitless. Unless, of course, you applied for the "Assistant Placer of Decals on Widgets" position...

7. Be persistent. It's incredibly easy to get lazy, give up and feel sorry for yourself. People will turn you down, never call you back, and forget your name over and over again. None of that matters. What matters is perseverance. If you can't handle losing a few battles along the way, you're in for a tough road ahead. Getting a job is like winning a war. It takes patience, planning, time, effort, dedication and a little bit of luck. The chips will fall your way sooner or later. If you stay persistent, you'll at least give yourself a chance to catch them.

8. Bring an insane amount of (intelligent) questions. Nothing feels worse that not being prepared. If you don't bring loads of questions, you're not prepared. At some point, the interviewer will ask you what you want to know. For the record, you want to know everything. Be curious. Be interested. Be engrossed. Ask your question, and then get ready to listen. Don't think of what you're going to say next. Just soak up every word like a giant sponge. The more questions you ask, the more you'll get out of the experience. And as a bonus, they'll know you care deeply about their business. When you care about what they care about, you both start to align, and that's when the magic happens.

9. Focus on their needs, not yours. It's tempting to sell ourselves, to talk about how great we are, and to show off our past experiences. But guess what. No one cares. What they really care about is how your "amazingness" will translate into success for their company. Don't focus on your talents, focus on what your talents will do for them.

10. Blogging will give you a HUGE leg up. Blogging forces you to analyze, collaborate and create solutions. It also gives you plenty of ideas for improving customer experiences, businesses and relationships. These skills (among countless others) will give you confidence, poise, energy and know-how when it comes time to explain yourself. Your insights will be sharper, your thinking will be deeper, and your ability to express your opinions clearly and concisely will be much stronger. Blogging will prepare you better than any "How-To" book in the world. Trust me.

These 10 things are just the tip of the iceberg. There is so much more we can learn from each other about this process as a whole, so please feel free to share.

What are your best interviewing tips? What do you wish you would've known? For those of you who've been on both sides of the table, what have you learned from each situation?

Telecom Industry

2010-07-24T00:32:00.000-07:00

The telecommunications industry is responsible for radio, television, voice communications, and broadband services. The growth and innovation of the telecom industry has enabled people to communicate across the globe and access endless amounts of information over the internet. Broadband services are becoming faster and easier to access with fiber optic networks and wireless services like WiMax and CDMA

India ALONG with other large developing countries, is currently at the forefront of a rapid expansion of its telecommunications infrastructure. In an attempt to speed up the process, find private finance, and introduce competition, the government has brought in many changes. If the revenue collected by the Government of India on 3G auction services is anything to go by, then the future projection for this sector looks extremely rich.

Bharat Sanchar Nigam Limited, Mahanagar Telephone Nigam Limited (MTNL), Videsh Sanchar Nigam Limited (VSNL), Bharti Airtel, Tata Teleservices, SIFY Ltd,Tulip Telecom Limited are the major telecommunications service providers in India.

Students studying telecommunication presently have never had it better in terms of career prospects. Having said that I must add that the even i am a graduate in Electronics and Communications and i am lucky since i had a job in the same field. Its a rich field where one can really learn interesting technologies and earn handsome money.

With the introduction of 3G services and more telecom players joining, the Indian telecommunication market is at the cusp of revolution on the lines of IT.

THE DIRECT SALES CYCLE

2010-04-23T22:08:00.000-07:00

PLANNING:
Sales plan, goals, key results, targets,key activities, attitude, skills, knowledge benefits, resources, partnering, time management

PROSPECTING:
Information sources, direct mail,telephoning, making appointments, selling by phone, word pictures, rapport,objection handling, checklist

QUALIFYING:
Incoming phone calls, incoming sales calls, first visits, decision process, authorities, four personality types

FACT-FINDING:
Needs analysis, questions, responses,active listening, feasibility survey, cost benefits, checklist

PRESENTING:
Preparation, tools, aims, content,timing, pre-delivery, delivery, audience control, audience questions, written proposals, via third parties, exhibitions

COMMITTING:
Buying criteria, keeping initiative,objection handling, negotiating,closing, ethics

DEVELOPING:
Customer care, referrals, surveying satisfaction, defusing complaints

CONTROLLING:
Forecasting, reports, activity ratios,collecting payment, managing relationships, developing new business,the last word

A TO Z... FOR LIFE

2010-03-22T09:15:00.000-07:00

A--Accept
Accept others for who they are and for the choices they've made even if you have difficulty understanding their beliefs, motives, or actions.

B--Break Away
Break away from everything that stands in the way of what you hope to accomplish with your life.

C--Create
Create a family of friends whom you can share your hopes, dreams, sorrows, and happiness with.

D--Decide
Decide that you'll be successful and happy come what may, and good things will find you. The roadblocks are only minor obstacles along the way.

E--Explore
Explore and experiment. The world has much to offer, and you have much to give. And every time you try something new, you'll learn more about yourself.

F--Forgive
Forgive and forget. Grudges only weigh you down and inspire unhappiness and grief. Soar above it, and remember that everyone makes mistakes.

G--Grow
Leave the childhood monsters behind. They can no longer hurt you or stand in your way.

H--Hope
Hope for the best and never forget that anything is possible as long as you remain dedicated to the task.

I--Ignore
Ignore the negative voice inside your head. Focus instead on your goals and remember your accomplishments. Your past success is only a small inkling of what the future holds.

J--Journey
Journey to new worlds, new possibilities, by remaining open-minded. Try to learn something new every day, and you'll grow.

K--Know
Know that no matter how bad things seem, they'll always get better. The warmth of spring always follows the harshest winter.

L--Love
Let love fill your heart instead of hate. When hate is in your heart, there's room for nothing else, but when love is in your heart, there's room for endless happiness.

M--Manage
Manage your time and your expenses wisely, and you'll suffer less stress and worry. Then you'll be able to focus on the important things in life.

N--Notice
Never ignore the poor, infirm, helpless, weak, or suffering. Offer your assistance when possible, and always your kindness and understanding.

O--Open
Open your eyes and take in all the beauty around you. Even during the worst of times, there's still much to be thankful for.

P--Play
Never forget to have fun along the way. Success means nothing without happiness.

Q--Question
Ask many questions, because you're here to learn.

We Learn By Doing, And Teach By Being.

R--Relax
Refuse to let worry and stress rule your life, and remember that things always have a way of working out in the end.

S--Share
Share your talent, skills, knowledge, and time with others. Everything that you invest in others will return to you many times over.

T--Try
Even when your dreams seem impossible to reach, try anyway. You'll be amazed by what you can accomplish.

U--Use
Use your gifts to your best ability. Talent that's wasted has no value. Talent that's used will bring unexpected rewards.

V--Value
Value the friends and family members who've supported and encouraged you, and be there for them as well.

W--Work
Work hard every day to be the best person you can be, but never feel guilty if you fall short of your goals. Every sunrise offers a second chance.

X--X-Ray
Look deep inside the hearts of those around you and you'll see the goodness and beauty within.

Y--Yield
Yield to commitment. If you stay on track and remain dedicated, you'll find success at the end of the road.

Z--Zoom
Zoom to a happy place when bad memories or sorrow rears its ugly head. Let nothing interfere with your goals. Instead, focus on your abilities, your dreams, and a brighter tomorrow.

Love your JOB, no matter what you do ...

2010-03-21T09:09:00.001-07:00

No matter what the job, what it all comes down to is this: real satisfaction comes from finding a job that fits your personality and your talents. If you want to find a job that makes you excited to wake up every day, remember, the road to happiness starts with a single step."Choose a job you love, and you'll never work a day in your life."

When you are doing something you love to do, the time just flies. When you have a big problem, it is just a fun puzzle to figure out. If the challenge is big enough to take several days to solve, it doesn't weigh you down. You just happily find different perspectives, mentally try various solutions and finally choose one to be the answer. You may be preoccupied, but you are gladly and willingly engaged and satisfied.

You spend a substantial portion of your life at work. Why not make that time as professionally and personally rewarding and fulfilling as possible? You have nothing to lose, and potentially a great deal to gain, by spending time exploring your interests, values, and options. I believe you really, ought to want to love what you do at work.

Love the work you do and the heaven is always behind you.

Tulip Telecom Limited

2010-02-20T06:55:00.000-08:00

I feel proud to be a part of the great organization Tulip Telecom Limited.Tulip is a data telecom service and IT solutions provider that offers innovative IP based infrastructural solutions to its customers. Tulip is India’s largest MPLS VPN player and has been the front-runner in provisioning and managing multi location wide area networks for various industry verticals.

Tulip is a public limited company and is listed on the Bombay Stock Exchange and National Stock Exchange in India. The company has displayed robust growth since its inception and its IPO has been ranked as one of the top four IPO's in India, since 2005, by CNBC. With revenues in excess of Rs 1614.40 Crores (USD 322 Million) in the financial year ending 31st March, 2009 and a market capitalization in excess of Rs. 2131.50 Crores (USD 426 Million as on 31st March 2009), Tulip is one of the largest corporate in its domain.

Tulip has been ranked 79 amongst Business World's India's best performing mid-sized companies in a report titled “Tomorrow's Giants”. The company is also ranked as India's fourth largest network integrator by Voice & Data Magazine in their Networking Masters Issue.

Tulip provides network integration (NI), corporate data connectivity (MPLS VPNs and Internet) within and outside India, infrastructure management services and IT consulting services to enterprises.

Being the largest MPLS VPN Service Provider in India, Tulip has innovatively deployed a countrywide network using wireless on the last mile and has successfully bridged the large digital divide that existed in rural connectivity in India. Tulip has further strengthened its leadership position by offering end-to-end fiber connectivity to all large metros of India.

The company also specializes in providing e Governance infrastructure and has worked on numerous projects for the Government of India's National e Governance Plan.

Tulip, today, is the only service provider in its domain that provides customers with end-to-end connectivity services include network integration, bandwidth as well as managed services. This unique combination of services is what distinguishes Tulip from its competitors.

For services like MPLS VPN,Corporate internet,IPLC,Global MPLS,Data center hosting of Tulip telecom Limited ,Contact me on 09941475594.

One Year in Sales

2010-02-13T07:24:00.000-08:00

Its been long time since i have written a post in my blog.Life goes on so busy.After i engaged myself with a job,most of my time seems to go for it.Morning 9.30 office,back evening by 9,Dinner,sleep,again the routine timetable next day.

I am working with one of the top Telecom Gaints in India.My job is totally into corporate sales.My main line of sales is in government and BSFI segment.When you are into corporate sales,you tend to meet top guys in an organization.Your ability to convince the top people in the organization will make you feel satisfied in your job and also improve your interpersonal skills.

For the past 1 Year i understood the real meaning of Sales and Marketing on Field,both at distinct ends.There is lot of difference between our theoretical study and on field.

Sales is not a job for everyone. It requires hard work, dedication, and a positive, outgoing attitude. It can be demanding. At times it can be frustrating - and if anyone tells you differently, they're lying.

But, sales is the perfect job for many people; and that's even truer in today's financial situation when people need job security and financial security more than ever. For the person who likes interacting with others, and who wants to enjoy a role as a trusted provider of business solutions and who wants the commensurate reward of uncapped potential, then sales is the right job.

Are you ready to enjoy greater job security? Are you ready to enjoy uncapped earning potential? And do you want job security and financial security that fits your lifestyle? Then Sales is the Best Job.

Five Steps to Manifesting Your Goals - by Gini Grey

2010-02-13T07:12:00.000-08:00

What do you want to manifest for yourself over the next year? Here some steps to follow which will support you in achieving your goals.

1) Know What You Want: If we don't have a destination in mind, we are likely to stay where we are. Use your imagination to envision your ideal lifestyle, dream job, fulfilling relationships, balanced health or whatever your heart desires. To help motivate you towards your goal ask yourself why you want it. What will it do for you? How will you feel when you get it? Spending five minutes each day imagining having your goal and what it would look and feel like will inspire you to move towards it as well as start attracting it to you.

2) Take Action with Ease: Even with the best laid plans of action, glitches can occur, blocks can pop up and obstacles can threaten to halt our progress. When we move into resistance or try to deal with the situation from an attitude of struggle, the problems usually loom bigger than before or get lodged into place. By maintaining an attitude of trust and taking action from a place of effortless ease, obstacles miraculously melt away or new opportunities reveal themselves. Simply notice if your body is tense or your mood grumpy and take this as a signal to take a break, breath deeply or find something to laugh at as a way to move back into a state of ease.

3) Let Go of the Process and Outcome: Planning action steps toward our goals is very important, but if we get fixated on them or on the final outcome we can actually impede our own progress. Focusing too specifically on how something is supposed to occur creates tunnel vision and blocks the abundance of opportunities waiting on the outskirts. Practice being flexible and open to new ways of doing things and see how much more quickly and simply you achieve your goals.

4) Be Able to Have Your Desires: Feeling undeserving, guilty or not good enough will keep our goals from manifesting. Even if on the surface we feel great about having our desires, if we harbor any underlying doubt or limiting beliefs we will find a way to sabotage our own best interests. Use your imagination again to envision actually having what you want in your life and notice if any uncomfortable feelings or thoughts come up that say no to this. Imagine releasing them right out of your space and see them drift away into nothingness. You can learn to shift and release any blocks in order to create whatever you want in your life.

5) Maintain a State of Abundance: Like attracts like so if we want more of anything in our life we need to be in a state of abundance, feeling grateful for all the wonderful things we already have in our life and feeling optimistic about attracting more greatness into our life. If we focus on what's missing or going wrong in our life, we'll simply attract more of that, so use your imagination to inspire you into an uplifting mood in order to manifest all your goals.

All are golden words for life and to manifest our goals.Follow on,live a successful life,cheers.

Sharpening our skills - KEY 2 SUCCESS

2010-01-15T10:07:00.000-08:00

Once upon a time a very strong woodcutter asked for a job in a timber merchant, and he got it. His salary was really good and so were the working conditions. For that reason, the woodcutter was determined to do his best.

His boss gave him an axe and showed him the area where he was supposed to fell the trees.

The First day, the woodcutter brought 15 trees.
“Congratulations,” the boss said. “Carry on with your work!”

Highly motivated by the words of his boss, the woodcutter tried harder the next day, but he only could bring 10 trees. The third day he tried even harder, but he was only able to bring 7 trees. Day after day he was bringing less and less trees.
“I must be losing my strength”, the woodcutter thought. He went to the boss and apologized, saying that he could not understand what was going on.

“When was the last time you sharpened your axe?” the Boss asked.
“Sharpen? I had no time to sharpen my axe. I have been very busy trying to cut trees…”

Most of us NEVER update our skills. We think that whatever we have learned is very much enough. But good is not good when better is expected.
Sharpening our skills from time to time is the key to success.

Client Relationship

2010-01-12T08:13:00.000-08:00

Clients are the most precious assets for a business. Without clients, there can be no business. With poor quality of clients, the business will be poor and if you manage to get very good clients and retain their loyalty, your business will only go up and up. This all sounds very exciting. But it is not easy to get very good clients and all the more difficult to retain them. After all, whatever you do, your competition is trying the same and may use better techniques to get business. Are there any innovative approaches to client relationships?

We are talking about direct sales in this discussion and not about selling merchandise to large consumer base. For example if you are a contractor maintaining air conditioners in clients work places. Or a direct seller of computer hardware to business buyers, and all such businesses where your sales to individual clients are large, and you are in direct contact with clients.

The first need is of course client satisfaction. If the client is satisfied with your response time, after sales service and can depend on you, pricing may become secondary. All clients do not buy from a supplier whose sales at the lowest price. If your product cost is a small percentage of clients total expense or if your product is essential for your clients, you are onto something good. How to retain such clients despite all the competition? What are the other factors than client satisfaction?

Relationship is one such other major factor. Do you relate with your clients only professionally, or are very good friends? Both these extremes can hurt. For a long-term business relationship, good friendship is not good for health of your business. Any problem in the personal friendship will directly affect your business. What if you relate to your clients mechanically in a professional style totally devoid of personal touch? You know the answer yourself.

What is needed is a relationship that does not border on personal friendships, but crosses mechanical approach. A fine balance between personal and professional.

Have good sales!

Public Social Networks

2010-01-09T08:14:00.000-08:00

As a Marketing person Public social contacts is very essential to make good sales and achieve company targets.

External public social networking services, such as Facebook, MySpace, LinkedIn, and Friendster, can be valuable sales, marketing, and support tools. These services comprise extensive networks of users who are self-organized into groups and communities.

Users establish connections directly with other users to form a personal friends network. Users also join groups and communities that are organized around attributes such as products, lifestyles, entertainment, institutions, politics, and geographic locations.

Social network users also build their own extensive demographic profiles by connecting to dozens or hundreds of affinity groups, not just connecting to other users. This self-segmentation phenomenon is why social networks present marketers and advertisers with such a potentially lucrative audience for promoting goods and services.

There are several ways an organization can benefit from using public social networks, including:

* HR recruiting
* Product marketing
* Services outreach
* Promotional application
* Market intelligence
* Professional networking

Companies are exploiting public social networking sites for valid business purposes. However, a lack of enterprise-class controls makes management of users akin to herding cats. By adopting strong policies for business use of public social networks, small and midsize businesses can maximize value and safeguard against inappropriate connections between personal and business contacts.

Forming a Company in India

2009-12-19T00:21:00.000-08:00

The Companies Act of 1956 sets down rules for the establishment of both public and private companies. The most commonly used corporate form is the limited company, unlimited companies being relatively uncommon. A company is formed by registering the memorandum and articles of association with the State Registrar of Companies of the state in which the main office is to be located.

Foreign companies engaged in manufacturing and trading activities abroad are permitted by the Reserve Bank of India to open branch offices in India for the purpose of carrying on the following activities in India:

-To represent the parent company or other foreign companies in various matters in India, for example, acting as buying/selling agents in India, etc.

-To conduct the research work in which the parent company is engaged provided the results of the research work are made available to Indian companies;

-To undertake export and import trading activities;

-To promote possible technical and financial collaboration between Indian companies and overseas companies.

Application for permission to open a branch, a project office or liason office is made via the Reserve Bank of India by submitting form FNC-5 to the Controller, Foreign Investment and Technology Transfer Section of the Reserve Bank of India. For opening a project or site office, application may be made on Form FNC-10 to the regional offices of the Reserve Bank of India.

A foreign investor need not have a local partner, whether or not the foreigner wants to hold full equity of the company. The portion of the equity thus not held by the foreign invest can be offered to then public.

SPANCO Process

2009-12-05T20:19:00.000-08:00

Selling is an art of good customer relationship and influencing the customer to buy or avail a service based on his/her requirement. It has to be combined with the necessary factors for success, motivation, incentives, training, etc. not forgetting the methodology. They are many processes in sales, I would like to share the one I learnt from my seniors at work .They follow a process which tells everything about sales and how it works on.

“SPANCO” stands for:

•Suspect - Definition of the target
•Prospect - Identification of the lead
•Approach - Analysis Evaluation and qualification of requirements, identification of the solution
•Negotiation - Negotiation process
•Closing - Finalization of the order
•Order Ongoing - Account follow-up (up and cross-selling, etc.) Order management and sales monitoring

SPANCO enables organizations to display sales figures with KPI's (Key Performance Indicator as well as to generate, manage and convert leads into customers. Areas of difficulty which may arise in terms of the various phases will be clearly highlighted, so that corrective action will be all the more effective and thus improve the performance of your sales department.

Following this method will help sales people to bring more sales to their company and improve their sales skills. Many organizations insist on this method to their sales people to increase sales. My organization follows this method and found very useful in bringing more customers and sharping the sales skills of the employees.

Education System in India

2009-11-22T01:39:00.000-08:00

The availability of skilled manpower to sustain the explosive growth appears to one of the key challenges at present situation. The skill set that is being developed by the current education system in India is considered inadequate. The educational system in India does not teach practical aspects of how to do work and stuff like that. It is very bookish.

We develop people who do not have ability to imagine who do not have ability to create a big picture in their mind and then try to figure out where they fit in. We also do not create people who are more globally oriented. We create people who are more locally oriented, who do not seem to have the framework of working in a global environment.

My views to create a skilled workforce are follows,

-A standardized national curriculum

-No discrimination whatsoever of any kind in schools and colleges.

-Compulsory and universal free education for all children in the age group of six to 14

-Necessary number of schools must be built in all communities

-Private schools must reserve 25% percent of their seats for the disadvantaged

-Norms and standards for all schools (Government and private) including teacher qualifications, which out which no schools will be recognized

-Exposure to practical knowledge than full of theoretical knowledge.

-Public, Private organizations and Government should join hands to prevent childlabour and create a healthy workforce in India.

Recruitment Process Outsourcing (RPO)

2009-11-17T03:57:00.001-08:00

RPO is a specialized service that allows clients to outsource some or all of the recruitment function. An RPO provider leverages the combination of strategy, technology, resources and vendor management to improve the recruitment process.

Operating as the client’s internal recruitment function and strategic partner, the RPO provider will work closely with the client to improve the recruitment efficiencies of quality of hire, speed of delivery and cost containment. Improvements measured and monitored through real-time metrics are then tied to strict service level agreements.

The client’s goal is to select a world-class RPO partner that continuously recognizes and delivers best practices to tactically elevate the client company's internal processes and to promote the company as an employer of choice.

Benefits of RPO

In general, companies do not determine the true costs of hiring, which should include the overhead costs of the recruiter, time spent interviewing, the productivity lost while the position is vacant and similar factors. An RPO provider can collect, refine and analyze a broad set of information that most companies either have not considered, or do not have the tools required to adequately assess and utilize.

This analysis is then used as the foundation on which to build a customized outsource model. Effective talent management requires the coordination of multiple data points, which are often maintained in separate areas of the business are geographically inconsistent and difficult, if not impossible, to quickly access.

An RPO Provider's talent management platform can respond to these challenges by combining all critical talent management functions in an integrated, Web-based process. This automates the talent management lifecycle, provides real-time data and Statistics as well as workforce planning information to better meet the needs of a changing business.

In addition, an RPO provider can offer a client a market analysis that evaluates its overall competitiveness, compensation scales and other factors such as the strength of its brand relative to other industry employers.

The top Business schools in India

2009-11-14T11:28:00.000-08:00

I have searched the Internet and have not found a comprehensive list of top B-schools in India.These are the schools that are generally regarded as the top B-Schools in India.Here is a list that I thought would be beneficial to the readers who are interested in B-Schools in India.

1. Indian Institute of Management, Ahmedabad (IIM A)
2. Indian Institute of Management, Calcutta (IIM C)
3. Indian Institute of Management, Bangalore (IIM B)
4. Indian Institute of Management, Lucknow (IIM L)
5. XLRI - Xavier Labour Research Institute, Jamshedpur
6. ISB - Indian School of Business, Hyderabad
7. FMS - Faculty of Management Studies, University of Delhi
8. Indian Institute of Management, Indore (IIM I)
9. Indian Institute of Management, Calicut (IIM K - Kozhikode)
10. Jamnalal Bajaj Institute of Management Studies, Mumbai (JBIMS)
11. S. P. Jain Institute of Management Studies, Mumbai (SPJIMR)
12. Shailesh J. Mehta School of Management, IIT Mumbai (Bombay)
13. Management Development Institute, Gurgaon (MDI)
14. Narsee Monjee Institute of Management Studies, Mumbai (NMIMS)
15. Xavier Institute of Management, Bhubaneswar (XIM B)
16. Symbiosis Institute of Business Management, Pune (SIBM)
17. Symbiosis Center for Management & Human Resources Development Pune (SCMHRD)
18. Institute of Management & Technology, Ghaziabad (IMT)
19. International Management Institute, Delhi (IMI)
20. Bharathidasan Institute of Management, Trichy (BIM)
21. Mudra Institute of Communications, Ahmedabad (MICA)
22. Indian Institute of Foreign Trade, Delhi (IIFT)
23. T. A. Pai Management Institute, Manipal (TAPMI)
24. Loyola Institute of Business Administration, Chennai (LIBA)
25. Institute of Management Development Research, Pune (IMDR)

10 power words for your CV

2009-11-14T11:09:00.000-08:00

A friend of mine forwarded this article,it was very useful for me.Thought will share with all through my blog.

1.Achieved
Good example: Achieved the target of implementing the software onsite for 200 users 15 days before the deadline.
Bad example: To implement the software onsite.
This sounds more like a responsibility. The interviewer is mainly interested in knowing about your output.

2.Built
Good Example: Built new premises to convert the study centre into a residential college accommodating 200 students.
Bad example: Building a new premise for the residential college.

3.Developed
Good example: Developed guidelines for 50 users to understand and use the new process for client handling.
Bad example: Developing guidelines to use the new process for client handling.
The selector and the interviewer will be amused with questions like: What guidelines? When? For whom?. The good example here answers these queries and shows your output rather than your responsibility.

4.Eliminated
Good example: Eliminated the use of thick brown tape for sealing the packages to reduce the cost by over 15 per cent.
Bad example: To eliminate wasteful of resources.
The selector will again have the questions like 'what type of resources?', 'how did your action help?'

5.Forecast
Good example: Forecast a downturn in the FMCG business because of economic slowdown. Suggested measures to combat it and achieve the quarterly target.
Bad example: To analyse and forecast the market.

6.Introduced
Good example: Introduced a new process to handle queries from potential customers to increase the conversion rate by 60 per cent.
Bad example: Introducing a new process to handle client queries.

7.Modernised
Good example: Modernised a chain of 15 retail outlets across three states to meet the taste of urban youth.
Bad example: To modernise the look of retail chain outlets.

8.Organised
Good example: Organised reseller conferences in three cities while maintaining a close co-ordination with three internal departments and four vendors.
Bad example: Organising events like exhibitions and retailer conferences.

9.Recommended
Good example: Recommended five new ways to ensure that the company is able to roll out the new version of its 'small car' before the launch of Nano [Images].
Bad example: Recommending ways for the company to roll out its new 'small car'

10.Secured
Good example: Secured first position in the university while pursuing MBA course and helped the college stand at the top of the list.
Bad example: University topper during MBA.

How do I use these in my CV?
1.List your responsibilities and achievements.
2.Find the one word that best describes your role in that situation such as manage, co-ordinate, plan, advise etc.
3.Begin your sentence with the past tense of the verb you decide to use for every responsibility.
4.Add some figures and facts to your statement.

What makes an Employee Satisfied at Work?

2009-11-10T00:09:00.000-08:00

Hi friends i am back after few weeks.I had a busy week with many works to do.Now lets go to the topic What makes an employee satisfied at work?

Employee satisfaction is the core success of any organization.Satisfied employees will stay with the company, be an advocate of the company and its products and services, and contribute to bottom line business success. Satisfied employees also normally perform better and are more motivated.

Many studies have shown that salaries are rarely the number one priority of employees,there are many other things that can make an employee feel motivated and more productive.

Even i am employee of an IT company now,as an Employee there are many things i expect from my employer.Some of them are mentioned below,

- Challenging task or work ,that makes me learn things and grow,that makes me bring out the best in me.
- Responsibilities that empowers me.
- Positive work environment
- Career Growth
- Recognition and Rewards for the good work done by me.
- My opinions and suggestions seemed to count at work.
- I have the opportunity to do what I do best every day,freedom to work in the way i wish.

Generally few of the main factors that affect employee satisfaction are:

•Job security
•Communication between employees & management
•Lack of training
•Compensation
•Job burnout
•Ill-defined tasks
•Poor working conditions
•Lack of support
•Lack of advancement opportunities
•Feeling unappreciated

Job satisfaction brings benefits through improved motivation and productivity from a workforce that feels that they are treated as individuals and not a commodity item. Employer should regularly conduct surveys and hold meetings with employees to know about their needs,concerns and take appropriate actions.Once the employee feels that his needs and concerns are fulfilled by the employer automatically he/she will be satisfied and give more productivity to the organization.

HR outsourcing

2009-10-20T22:29:00.000-07:00

HR outsourcing is the current trend used by most of the companies.When it's time to slash HR costs, many businesses begin thinking about using an HRO (Human Resources Outsourcer), a third-party provider of common HR service.Companies relying on external experts to manage HR functions such as Recruitment, payroll and benefits can cut in-house staffing costs, improve services and grant growing companies access to enterprise-class benefits packages.

Some of the key services offered by HR-outsourcing providers include:

* Payroll management
* Wage and salary administration
* Retirement-plan development and administration
* Employee training
* Employee recruitment
* Heath care benefits planning and administration
* Employee relocation
* Incentive-plans development and management
* Executive development and coaching
* Temporary staffing
* Workers-compensation plan management
* Risk management
* Workforce-downsizing management
* Background checks
* Employee-handbook creation and updates
* HR-department optimization

Recruitment is the major service provided most of the HR outsourcing companies.Any business can find and hire new employees, but a major HRO with its wide-ranging expertise and geographic scope can handle sourcing, screening, testing, interviewing, background checking and drug testing far more professionally and efficiently than most in-house staffs. An HRO can also draw new hires from a wider and deeper applicant pool, giving its client company better quality workers in a shorter amount of time — a major intangible benefit.

Some key points that an organization should consider when looking for a HR service provider include:

* The types of HR services offered
* Pricing and contract terms
* Depth of HR experience
* Depth of experience in the relevant business field
* Technology availability and expertise
* Physical location
* Client-satisfaction history

Every business should at least examine the possibility of using an HR-outsourcing service. A careful cost-benefit analysis can help a company decide which operations, if any, should be outsourced.

In this recession,consultancies help a lot to aspiring candidates, who are in need of a job and also to organizations who would like to reduce costs,get good candidates into their company.They act as a bridge between the candidates and HR executives of various organizations.The time where we used to go in search of a job as changed due to consultancies wherein they call us for a job opening.Thanks to all consultants for lending an helping hand to many job aspiring candidates to land in a job.

How To Be A Friend?

2009-10-19T10:55:00.000-07:00

01. Don't worry about knowing people just make yourself worth knowing.

02. Friends are those rare people who ask how we are and then wait to hear the answer.

03. If you can buy a person's friendship, it is not worth it.

04. True friends have hearts that beat as one.

05. If you cannot think of any nice things to say about your friends, then you have the wrong friends.

06. Make friends before you need them.

07. If you were another person, would you like to be a friend of yours?

08. A good friend is one who neither looks down on you nor keeps up with you.

09. Be friendly with the folks you knowâ€¦ if it weren't for them you would be a total stranger.

10. A friend is never known till he is needed.

11. Friendship is a responsibility. ..not an opportunity.

12. Friendship is the cement that holds the world together.

13. Friends are those who speak to you after others don't.

14. The reason a dog has so many friends is that he wags his tail and not his tongue.

15. Pick your friends, but not to pieces.

16. A friend is one who puts his finger on a fault without rubbing it in.

17. The way to have friends is to be willing to lose some arguments.

18. If a friend makes a mistake, don't rub it in... Rub it out.

19. Deal with other's faults as gently as if they were your own.

20. People are judged by the company they keep and the company they keep away from.

21.. A friend is a person who can step on your toes without messing up your shine.

22.. The best mirror is an old friend.

23. The best possession one may have is a true friend.

24. Make friendship a habit and you will always have friends.

25. You will never have a friend if you must have one without faults.

26. Doing nothing for your friends results in having no friends to do for.

27. Anyone can give advice, but a real friend will lend a helping hand.

28. You can make more friends by being interested in them than trying to have them be interested in you.

29. A real friend is a person who, when you've made a fool of yourself, lets you forget it.

30. A friend is a person who listens attentively while you say nothing.

31. You can buy friendship with friendship, but never with dollars.

32. True friends are like diamonds, precious but rare; false friends are like autumn leaves, found everywhere.

33. A friend is someone who thinks you're a good egg even though you're slightly cracked.

How do I know if a person is lying?

2009-10-19T10:33:00.000-07:00

The following methods of lie detection could be useful for managers, employers, and just in everyday life. They will help you distinguish where truth and lies and not become a victim of fraud. But remember that sometimes ignorance - it is bliss.

External signs

Usually, this liar may be accompanied by the following features:
- A nervous cough;
- Stuttering;
- Yawning;
- Blink;
- Tremor in her voice;
- Change the color of a person;
- Heavy breathing;
- Dryness of the lips;
- Dry mouth;
- The appearance of droplets of sweat.

Gestures, body language

1. Gestures liar uncertain and limited.
2. A man who lies, avoiding eye contact.
3.Liar constantly touching their face, neck, mouth, etc., while he rarely touches the chest of the heart.
4.When a person lies, his gesticulation becomes unnatural, sometimes even fussy. He can pull at the edges of clothing, shakes off the dust, remove small particles (real or imaginary), fingering, rubbing his hands, straightens her hair.
5. Liar can nervously snapping his fingers, banging his foot on the floor, and so forth - are symptoms of anxiety, for which a liar for sure there are reasons.

Contradiction gestures and emotions

1.Very often in the first second after your question on the human face shows what he really thinks. If his face expressed surprise, confusion or doubt, and while he says his confidence is suspicious.
2. If the rate has slowed gestures, probably a man thought for a moment, to come up with a plausible answer.
3. The lie can be accompanied by a mismatch between words and gestures (nodding his head in the negative responses, rocking his head with negative responses).

Interaction

1. A man who lies selects a defensive position, while the man who speaks the truth goes on the offensive.
2.Liar does not feel comfortable standing in front of his interlocutor, he can turn away from you in another direction or how to hide away from your field of view (lean on the cabinet, while actually hiding behind them, lying on a chair, driving it to him under the table, etc.)
3. Liar can unknowingly arranged between them and your foreign objects (book, a cup of coffee, apple, etc.)

This

1. Liar, answering your question, use your own words. "For example: "Did you eat the last cookie?" - "No, I did not eat the last biscuit!"
2. Liar, gives the answer in abbreviated form. For example, "This is not me!" instead of "I did not do it!"
3. Liar, trying not to make direct statements, evasive answers, and makes allusions, rather than speak directly.
4. Liar can be more than natural, adding extra unnecessary details to convince you. He stops and tries not to pause in his speech.
5. Liar could lose control of timbre and tone of voice: a high tone indicates a person experiences stress, as well as the voice of high volume, monotonous speech may be an attempt to lull the interlocutor.
6. It liar may be strongly distorted, mainly affects the syntax and grammar.

Other signs for which you can find the lie

1. If you think that someone is lying to you, change the subject, a liar willing to support you and calm down.Guilty people will want to translate the conversation into another channel, the innocent would want to sort things out until the end.
2. A man who lies, uses a lot of humor and sarcasm in his speech.

Naturally, the presence of some of these signs does not make a man a liar. So finding them in your friend, do not hurry to write it in turn. Compare them with his usual behavior.

Marketing vs Sales

2009-10-05T10:03:00.001-07:00

Two key aspects of a successful business are Sales and Marketing. Sometimes the difference between these two techniques is hard to understand. However, though they do go hand in hand, Sales and Marketing are completely different.A very simplistic way of looking at Sales and Marketing is: doing a good job in Marketing can lead to Sales. Marketing is what makes customers aware of the product. Customers buy products and the company makes Sales.

Marketing involves focusing on the people who are most likely to buy your product and making sure that they know it's available.The marketing process also involves identifying products and services that people need or want and producing the product. From there, it's a matter of promotion. Marketing includes public relations and advertising and works best if you can get the product to people in different forms. Marketing can include product placement in a store, brochures and advertisements in newspapers, magazines or on the television or radio. All these Marketing activities inform people about the product, so they can go to the store and buy it and you can make Sales or a profit.

Sales involve getting the product off the shelf or the cart and into the hands of the customer. The customer must decide if they want it and then, buy it. It's even better if they keep coming back for more. Sales are typically a one-on-one experience. You work with one person or a company representative to convince that person to buy the product. To do this you might Demonstrate that the product works or that it's beneficial to the company or person and Show that the product meets a need or a desire or makes their lives easier or better.

So in short Sales pushes an already existing product and marketing recognizes a need to be filled and creates a product to serve that need.

Strategies to Build India as a Strong Human Capital Brand

2009-09-29T22:10:00.000-07:00

I presented this paper in a MMA conference during my PG.It dealt with the strategies to build India as a strong human capital brand.

While the physical capital is no longer the main problem for India, they need to improve their human capital by giving them appropriate skill and knowledge.This paper argued that a range of further measures need to be undertaken to provide a stronger institutional framework for improving educational endowments, as well as public service delivery more generally to build India as a strong human capital brand.

Demographic indicators show a huge potential pool of young talent in India, employers are finding that many are unemployable, as they lack practical, job-related skills. To elaborate on this, while the number of new engineers coming out of college every year is fairly large – between 300,000 and 400,000 – studies have shown that only between 10 percent and 25 percent of them are actually employable.

The strategies i suggested to build India as a strong human capital brand are given in points as follows.

Human capital Development before an individual enter into the organization

Role of Government:

# Improve the efficiency of basic educational services
# “No-child left behind”. Ensuring all children receive education
# Boost the returns on education
# Encourage competition in education.
# Investments on Research & development
# Making the education system more responsive to market needs
# Increasing university-industry partnerships

Role of Public:

“We all have a role in building human capital”

$ Involve communities and parents to monitor and evaluate school performance to a much greater degree.
$ Provide funds to educational institutions.
$ Create awareness among underprivileged groups about the importance of education.
$ Participate in Non formal education to school children
$ Take up career in Teaching.

Role of Organizations:

* “Adopt a village” program
* Boosting private Investments in education
* Technological support from the corporate
* Sponsoring underprivileged students
* Promoting non-formal education
* Supporting non academic skill development programs
* Scholarships and loan facilities for meritorious students aspiring higher education.

Human capital Development after an individual enter into the organization

o Enhance training activities and review performance periodically.
o Retain employees by providing proper incentives and maintaining friendly work culture.
o Identify skills and match jobs accordingly
o Sponsor for employees to do their higher education
o Frequent feedback to individual regarding performance.
o Emphasis on team work and empowerment

The delivery of educational services in India needs to be improved significantly to make India as a strong Human capital brand. The government, public and private should join hands to Improve human capital skills. Humans are the only appreciating asset India is rich in that, lets make it effective through strong education base to challenge 21st century.

“Let’s join hands in Developing a strong Human Capital
Building strong human capital – builds strong India”.

Career in Human Resource Management

2009-09-29T11:47:00.000-07:00

The Human Resource Management degree prepares students for careers in management and in human resources. There are generalist HRM jobs such as human resource assistant.

There are careers involved with employment, recruitment and placement. Training and development specialism is often conducted by trainers and orientation specialists. Compensation and benefits tasks are handled by compensation analysts, salary administrators, and benefits administrators.

The Career paths lead from technical HR jobs to positions in senior HR management, such as Manager of Compensation, VP of Labor Relations, Director of Employment and others. While most students choose this major to become human resources professionals, others do so to better prepare themselves for careers in the general field of management.

Students are prepared to become generalists in human resources or to specialize in areas such as organization development, training and development, labor relations, and compensation and benefits. However there is moreto HRM than just being the internal function of a corporate. Some options open for professionals interested in career in Human Resource are given below.

Corporate HRM: The role of a HR manager in the corporate sector is to search, select & recruit suitable& qualified staff for his organization. It is also concerned with the development, motivation & training of this staff in order to maximize their satisfaction & minimize turnover. Typically a bachelor’s degree in management allows entry into a junior cadre of HRM, or an MBA is usually the norm for entry into mid level/senior position into HR department of large organization.

Training & Development: There are some companies that specialized in T & D as a business. Their jobs is broadly to “Train the Trainer” or in the other words, train HR managers to , in turn, train employees of their organization & equip them with certain skill sets. They often hold workshops on “behavioral skills” etc.

Recruitment consulting: Recruitment consulting is actually a very lucrative & fruitful field to join at this stage. There are several recruitment consulting firms in India. In some the business & business responsibilities are split by industries & in others, they are split by functions. The general requirement to become a recruitment consultant is an MBA with specialization in HR.

HR consulting: This is the upcoming field, where in organizations employ the services of HR consultants to either find solutions or help tide over issues relating to people in the organization. In the case of organizations that need to re-structure, HR consultant decide on those who need to be retained, fired or promoted. In public sector companies when voluntary retirement schemes are announced, HR consultants are hired to make the process smoother.

Career Counselling: This field includes the paid services of private organizations & also schools & colleges that provide career counselling to their students. “Several schools & colleges hire counselors to conduct behavioral test for students who are the verge of choosing a career stream. They conduct behavioral tests which help students ascertain their skills set & the field that would be ideal for them to join.

Academics: If a person is interested in academics & is keen to take up HR, then a MBA with a specialization in HR or OB is the best option. This followed by doctorate in the same field would make you eligible to teach HR or OB at any institution.

Cross-cultural Management: This module examines the consequences of cultural diversity for international business activities and the challenges of transferring individual managers and managerial systems across cultures. Students will improve their understanding of potential difficulties in a multicultural business context and build cross-cultural competence.

International HRM: This module offers insights into the diversity of employment systems and structures and human resource management techniques and strategies from both comparative and cross-national perspectives. Focusing on the implications for HRM, a student will gain insight into international business operations with an emphasis on the institutional distinctiveness of business systems, and economic and political strategies of firms as influenced by the national institutional framework.

Equality and Diversity: Currently very few universities offer modules which study Equality and Diversity, which examines theories of occupational segmentation. This new module explores diversity and equality across the dimensions of gender, race, disability, age and sexual orientation.

This module will also identify the contribution of Equality and Diversity Policies and practices to the achievement of organizational goals, quality and excellence in an international context and explore the implications of the European Union, internationalism, globalization, social, political and demographic change for human resource management and employment relations from an equality and diversity perspective.

Change Your Thinking

2009-09-29T05:18:00.000-07:00

One of my friend forwarded a mail which had a thought provoking story.Thought will share with all in my blog.

Two men, both seriously ill, occupied the same hospital room.
One man was allowed to sit up in his bed for an hour each afternoon to help drain the fluid from his lungs. His bed was next to the room's only window. The other man had to spend all his time flat on his back. The men talked for hours on end.

They spoke of their wives and families, their homes, their jobs, their involvement in the military service, where they had been on vacation. Every afternoon, when the man in the bed by the window could sit up, he would pass the time by describing to his roommate all the things he could see outside the window.

The man in the other bed began to live for those one hour periods where his world would be broadened and enlivened by all the activity and color of the world outside. The window overlooked a park with a lovely lake. Ducks and swans played on the water while children sailed their model boats. Young lovers walked arm in arm amidst flowers of every color and a fine view of the city skyline could be seen in the distance.

As the man by the window described all this in exquisite details, the man on the other side of the room would close his eyes and imagine this picturesque scene. One warm afternoon, the man by the window described a parade passing by.Although the other man could not hear the band - he could see it in his mind's eye as the gentleman by the window portrayed it with descriptive words.

Days, weeks and months passed....

One morning, the day nurse arrived to bring water for their baths only to find the lifeless body of the man by the window, who had died peacefully in his sleep.She was saddened and called the hospital attendants to take the body away.As soon as it seemed appropriate, the other man asked if he could be moved next to the window. The nurse was happy to make the switch, and after making sure he was comfortable, she left him alone.

Slowly, painfully, he propped himself up on one elbow to take his first look at the real world outside. He strained to slowly turn to look out the window besides the bed. It faced a blank wall.

The man asked the nurse what could have compelled his deceased roommate who had described such wonderful things outside this window.The nurse responded that the man was blind and could not even see the wall.She said, 'Perhaps he just wanted to encourage you.'

Moral of the story:
There is tremendous happiness in making others happy, despite our own situations. Shared grief is half the sorrow, but happiness when shared, is doubled..If you want to feel rich, just count all the things you have that money can't buy.

'Today is a gift, that is why it is called The Present.'

One Day as SalesMan

2009-09-24T08:44:00.000-07:00

My mind always aspires to become an HR profession,but its really tough to get a HR job in this recession.There are many openings in the market for Sales/Marketing roles.For a long time i never attended nor showed interest in any sales jobs.Many people advised me to take a sales job temporary and then look out for the job i wanted.

So one day i thought,will give a try for sales job and check whether it will suit me.I attended the interview for sales executive role in a Advertising-Sales organization.The organization is India's leading Directional media company,connecting buyers and sellers through information products and services - yellow pages,white pages directories,classified media,tele-information services,online and mobile media.

I cleared 3 rounds of interview and was asked to join the company.The job involves getting clients for the organization.The clients are people who run a business on their own and wants to advertise,retain existing customers,gain new customers etc.Call customers, fix an appointment,meet them,close the business deal,this is how the job goes on.Its a non-Ac office that had a normal setting,a cabin for each one and a phone,no computers for any,all have to enter the information and data manually in a form.

I joined the company on the said date and time.9Am to 6.30PM was the office timing.The dress code is formal wearing with a tie daily.I reached office at 8.45Am and was waiting in the reception to meet the branch manager. Then i was asked to assemble for the praying meeting.Daily they used to start the day with a prayer,followed by appreciation of the people who have got good business to the company the previous day.

The manager introduced me to the employees.I spoke few words to the crowd and introduced myself to them.Then a girl came and stood in the middle of the crowd and shouted GO,others shouted GETIT,they were telling their slogan and greeted good morning to each other and started their work.All were new to me,their work culture was little different.Their work environment and culture was completely opposite to that of the ITES company i worked before.But i liked the way they started off their day,encouraging themselves each other for performing well.

I had a meet with the manager in his room,were he was inducting me about the company,the job role,incentive program,growth opportunities etc.Then i was introduced to the sales manager.She too inducted me about the job role and the business concept. I was put in team ,which had 4 people including me ,i had to report to District sales manager who was leading the team.

He explained how everything goes on in the team and activities that i should carry on in the job role.The manager had trouble speaking in English to me,so i started speaking in Tamil to him ,to make him comfortable explaining things to me.I was reading few forms and directories for sometime,then the teamlead asked me to come with him for the field work.

He asked me to take my bike.I started driving to places he said.We both started at 11Am in the morning,till 7PM in the evening i was in driving.I had to put petrol for 200Rs,no petrol allowance was provided to me by the management.I was asked to take care of the expenses of my own from the salary.

The manager asked me to observe the activities that he does when meeting the clients. We went to nearly 12 companies,the manager had not fixed any appointment with any of the customers and he just walked in to the company for business.None of the companies gave business on that day.Some people even chased us out.When a sales person ring our home door bell ,we used to ask them leave the place ,saying we dont need the product,the same was experienced by me on that day.

At 6.30PM ,we met with an accident,a biker dashed us with full speed,wherein i got injuries in my leg and hands.I had blood clot in my right leg and was suffering with pain.My bike was damaged in the front part.Nothing happened to the manager.After that the manager asked me to drop him in the office and leave home.I was driving with pain and somehow reached office.

I went and met the sales manager,she asked me how was the day,i dint say her anything that happened,told her it was fine.Then she asked me to leave home.I was very tired and had no strength,suffered with pain throughout my body.I reached home by 9PM and went to doctor for treatment.It was one of the worst day in my life,wherein i was asked to leave a place by someone,was roaming in bike the whole day, met with accident and suffered injuries.

I was not comfortable with the work environment,employees,work culture,the way they approach the customers etc.I joined the company with a feeling ,it would be B-B marketing,but it was completely B-C marketing.Sales career needs lots of patience,willingness to travel.That one day made me never turn to a sales job any more in life.I really wonder seeing people who have taken a sales role.Some people do sales with passion and survive in the field for long time but not all.Many take sales role for some time and at a certain stage,they think of changing their career.

I am again on my path for searching the job i wanted ,i am confident that one day i will land in the job i wished.Its not far.

Team Work

2009-09-16T03:51:00.000-07:00

Building productivity is vitally important to the success of a company. To achieve productivity, employers need to motivate their employees to work as a team toward specific goals. The question is how to do this.

Personal responsibility, ownership, involvement, communication, recognition, and reward are building blocks to greater productivity. Sometimes, however, managers encounter a reluctant employee who doesn't want responsibility or involvement in decision making. All this employee appears to want is to be left alone to do his job and pick up a check at the end of the week.

Many times, this person becomes a barrier to productivity because he is not part of the teamwork ethic that can move a department or company forward. Individuals who are self-serving and ego-driven also can be a problem in terms of group motivation.The team managers play a vital role in handling these kinds of employees.Good managers need to understand the forces that motivate people to greater performance. They have to understand the nature and goals of their people and begin to weld together a team that transcends individuals.

Based on my experiences and also with other people I know, i suggest the following ideas to be an effective team member.

Communicate
If you have a problem with someone in your group, talk to him about it. Letting bad feelings brew will only make you sour and want to isolate yourself from the group. Not only does it feel good to get it out, but it will be better for the team in the long run.

Don't Blame Others
People in your group lose respect for you if you're constantly blaming others for not meeting deadlines. You're not fooling anyone, people know who isn't pulling his weight in a group. Pointing the finger will only make you look cowardly. Group members understand if you have a heavy workload and weren't able to meet a deadline. Saying something like, "I'm really sorry, but I'll get it to you by the end of today." will earn you a lot more respect than trying to make it seem like it's everyone else's fault that you missed your deadline.

Support Group Member's Ideas
If a teammate suggests something, always consider it – even if it's the silliest idea you've ever heard! Considering the group's ideas shows you're interested in other people's ideas, not just your own. And this makes you a good team member. After all, nobody likes a know-it-all.

No Bragging
It's one thing to rejoice in your successes with the group, but don't act like a superstar. Doing this will make others regret your personal successes and may create tension within the group. You don't have to brag to let people know you've done a good job, people will already know. Have faith that people will recognize when good work is being done and that they'll let you know how well you're doing. Your response? Something like "Thanks, that means a lot." is enough.

Listen Actively
Look at the person who's speaking to you, nod, ask probing questions and acknowledge what's said by paraphrasing points that have been made. If you're unclear about something that's been said, ask for more information to clear up any confusion before moving on. Effective communication is a vital part of any team, so the value of good listening skills shouldn't be underestimated.

Get Involved
Share suggestions, ideas, solutions and proposals with your team members. Take the time to help your fellow teammates, no matter the request. You can guarantee there will be a time in the future when you'll need some help or advice. And if you've helped them in past, they'll be more than happy to lend a helping hand.

The 90/10 Principle-Stephen Covey

2009-09-15T13:04:00.000-07:00

Recently I read the 90/10 principle of Stephen Covey in a Magazine .The 90/10 principle is incredible! It was interesting and as a meaningful insight in it.Very few know and apply this principle.Millions of people are suffering undeserved stress, trials, problems, and heartache. They never seem to be a success in life. Bad days follow bad days. Terrible things seem to be constantly happening. Theirs is constant stress, lack of joy, and broken relationships. Worry consumes time, anger ruins friendships and life seems dreary and is not enjoyed to the fullest. Friends are lost. Life is a bore and often seems cruel. Does this describe you? If so, do not be discouraged. You can be different! Understand and apply the 90/10 principle. It will change your life!

What is this principle? 10% of life is made up of what happens to you. 90% of life is decided by how you react. What does this mean? We really have no control over 10% of what happens to us. We cannot stop the car from breaking down. The plane may be late arriving, which throws our whole schedule off. A driver may cut us off in traffic. We have no control over this 10%. The other 90% is different. You determine the other 90%! How? By your reaction. You cannot control a red light, but you can control your reaction. Don’t let people fool you; You can control how you react!

Here are some ways to apply the 90/10 principle. If someone says something negative about you, do not be a sponge. Let the attack roll off like water on glass. You do not have to let the negative comment affect you! React properly and it will not ruin your day. A wrong reaction could result in losing a friend, being fired, getting stressed out, etc.

How do you react if someone cuts you off in traffic? Do you lose your temper? Pound the steering wheel? (A friend of mine had the steering wheel fall off!) Do you curse? Does your blood pressure skyrocket? Do you try and bump them? Who Cares if you arrive ten seconds later at work? Why let the cars ruin your drive. Remember the 90-10 principle, and do not worry about it!

You are told you lost your job. Why lose sleep or get irritated? It will work out. Use your “worrying” time and energy into finding another job.

The plane is late. It is going to mangle your schedule for the day. Why take out your frustration on the flight attendant? She has no control over what is going on. Use your time to study, get to know the other passenger, etc. Why get stressed out? It will just make things worse.

Now you know the 90-10 principle. Apply it and you will be amazed at the results.

Management Lesson

2009-09-15T12:27:00.000-07:00

One of my friend mailed me a story,which was really funny and one that as a meaningful lesson.I thought i will share it with everyone in my blog.

One fine day, a bus driver went to the bus garage, started his bus, and drove off along the route. No problems for the first few stops - a few people got on, a few got off, and things went generally well.

At the next stop, however, a big hulk of a Pathan got on. Six feet four, built like a wrestler, arms hanging down to the ground. He glared at the conductor and said, "Pathan doesn't pay!" and sat down at the back.

Conductor didn't argue with Pathan, but he wasn't happy about it. The next day the same thing happened â€“ Pathan got on again, made a show of refusing to pay, and sat down. And the next day, and the next..

This grated on the bus driver, who started losing sleep over the way Pathan was taking advantage of poor conductor. Finally he could stand it no longer. He signed up for body building courses, karate, judo, and all that good stuff.

By the end of the summer, he had become quite strong; what's more, he felt really good about himself. So, on the next Monday, when Pathan once again got on the bus and said, "Pathan doesn't pay!"

The driver stood up, glared back at Pathan, and screamed, "And why not?"

With a surprised look on his face, Pathan replied, "Pathan has a bus pass."

Management Lesson: Be sure there is a problem in the first place before working hard to solve one.

Many in life worry themselves a lot without understanding the real problem.A problem is never a problem if dealt at the beginning itself.Life is cool,if its felt so.Lets stopping worrying and try to live a tension free life.

UG vs PG

2009-09-15T06:27:00.000-07:00

While i was doing my MBA,more than academics i involved myself in extra curricular activities.I am an average student and highly proactive person.I like to indulge myself in sports,competitions,seminars,paper presentations and various other activities.I was not so when i was doing my engineering,I have never been on stage for any presentation.If i had to do a presentation or take a seminar,i used to take leave for the whole week or abscond myself from that class.

But in PG things changed ,the mode of learning was fully E-mode were presentations,seminars,case study analysis etc.. was the way it was.So PG life changed me completely and now i am capable of facing any number of audience.

During my UG,i dint have enough confidence to face things,i had a weird feeling that i am not capable of doing certain activities.The reason for it was,i had a fear in my mind that i may not do it right the way it should be and i never even gave a try for them.My whole UG life went off with the same feeling.Only when i went out to look for a job,i realized i would have given a try to those activities which i dint care about.

I dont wanted to do the same mistake in my PG ,so i involved myself in many activities to improve my skills and learn things by giving a try to them.Only when we try,we will be able to identify what our strengths and weaknesses are and will be able to mould and shape ourself to meet the external world.

In PG i participated in a paper presentation competition in a B-School.That was my first participation in a Inter college competition in my life.I have never given a try before thinking i may not succeed but this time i was ready to face it and decided to give a try.I presented the paper with full confidence and courage.After my presentation,there was huge response and claps from the audience which made me feel very happy and finally to my surprise the result was i got the first prize for that presentation.So we never come to know our capabilities until we give a try for doing things.

Nothing can be learnt without doing mistakes ,so one should not be afraid of doing things.All it needs is the confidence and courage to do things,never mind who criticizes nor going wrong.From our mistakes we will be able to improve ourself and shine in future.

"Without your involvement you cannot succeed and with your involvement you cannot fail".These words speak everything.

Quality in Customer Service

2009-09-13T21:37:00.000-07:00

During my PG i participated in a paper presentation Seminar in one of the B-School in Chennai.The topic of the Paper presentation was "Quality in Customer service".The central theme of my presentation was to show how important is customer service for every organization and what all benefits it would bring about in an organization.

"Every company’s greatest assets are its customers, because without customers there is no company," --Erwin Frand.
The PPT went on with these quotes.In today's market,Quality in customer service from a customer point of view is “a function of how well an organization is able to constantly and consistently exceed the needs of the customer."

At today’s prices, people don’t want bikes that aren’t perfect,houses made with inferior materials, stores with rude employees, or airlines and restaurants that provides poor services.And while most customers don’t bother to complain, they simply take business to other companies which offer the service they expect or products of better quality.

I proposed Customer relationship Management(CRM) as a tool to improve customer service.CRM is the business strategy that aims to understand, anticipate, manage and personalize the needs of an organization's current and potential customers.In simple its all about customer management.A successful and effective CRM programme results in increase of Customers Lifetime Value of any organization.

Pantaloons uses CRM as a main to tool to get more customers and to make existing customers into loyal customers.It also stays in touch with its loyal customers through Mailers, SMSes E-mails and Telephone informing them about the developments and promotions.

CRM plays a key role in the service and sales & marketing areas also. It empowers organizations by providing multi-channel customer interactions, intelligent call routing, automatic activity updating, interaction history tracking, service plan management, customer satisfaction tracking and portal integration.

HCL which use CRM as a tool to improve the business and have valuable customers for a long is a model for CRM implementation.HCL understands that effective loyalty management systems cement business relationships and help to retain existing customers.

Customer relationship management is essential to compete effectively in today’s marketplace. The more effective an organization can use the information about its customers to meet their needs the more profitable it will be. The route to a successful business requires that it understands its customers and their requirements, and CRM is the essential guide.”

The PPT went on with the above ideas and there was huge appreciation from the audience which made me feel satisfied and happy with what i have done.

Employee Relations-Key to Organization Success

2009-08-24T11:22:00.000-07:00

My core interest in Human Resource management is Employee relations function.It plays a very major role in any organization.For a healthy and successful organization the relations between the management and employees should be smooth,this can be achieved only through effective employees relations team in the organization.

The main functions in Employees relations are as follows,
1.Enabling smooth transition of new joins into the company by anchoring fresher/later induction and on-boarding programs
2.Creating a healthy and positive work environment necessary to stimulate and engage bright young minds.
3.People compliance by doing Background verification, criminal verification, client requirement verification etc..
4.Handling Employee Communication by holding, Open Houses, Chat Sessions, Skip level meetings.
5.Foster bonding among employees and employee families through RnR ceremonies, cultural and sport events, health and safety events, Petit Day.
6.Promoting a congenial, employee friendly work environment .
7.Lending a helping hand during crises situations and employee emergencies.
8.Encouraging and facilitating resolution of employee complaints and grievances.
9.Ensures organization values are upheld, through value dissemination and timely disciplinary actions.
10.Handling activities related to remuneration and policies for Subsidiaries.
11.At the development centers in various locations, ER team also plays the extended role of other functions of HRD and anchors various HR initiatives for the development center.

Being a part of employees relations team requires lots of patience and innovative thinking skills.In the previous company i worked,the employee relations team was really efficient and bought about many changes in the organization which fostered a positive environment for all employees.Its mantra was "Employee First".The organization hardly believed that the satisfaction of internal customers (Employees) would automatically lead to the satisfaction of external customers.

Even if an employee is paid in lakhs,he would give more productivity and stay with the organization for long time only if he is satisfied with the work environment.This is mainly taken care by the ER team.Thus employees relations team is one of the key to organization success.I aspire to be a part of such team in a Good organization.

Customer Satisfaction

2009-08-16T11:06:00.000-07:00

In today's global economy,customers are still the lifeblood of any business.In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.Without customers to purchase a company products or services,it certainly won't have an income for long time.Even we are customers,we buy products which satisfies our needs and also the one we feel worth for the money we pay for buying that product.Once we are satisfied with a particular product,we become regular uses of it and buy them regularly.

A Company has to provide a product or service that someone needs or wants.It should target the segment that will be more satisfied with the products it produces,rather then targeting a segment which are not that much satisfied with the product.By having a goal of finding good customers, giving them great products and following up with excellent customer service, a company can find that many of them will turn into active feeders for its business.

There is an established principle in the business world called the 80/20 Rule. In the majority of successful companies, 80% of its revenue will be generated from only 20% of its satisfied customers.The simple road map that i feel for journey to success for any company is paved with quality products, personal attention and superior service.

Some of the benefits i predicted from satisfied customers are

1.Satisfied customers tend to continue to buy from the same company.
2.It costs much less to retain existing customers than to acquire new ones.
3.Satisfied customers tell others about their positive experiences, while dissatisfied customers tell even more people about their negative experience.

So Satisfied Customers = Growth of an organization.

Attrition

2009-08-12T11:48:00.000-07:00

In the previous years many companies especially ITES companies were facing a serious problem called Attrition.It generally means reduction in the number of employees in the organization due to various reasons.In 2007,Attrition rate was nearly 20 to 40 % in many ITES companies.Even in the company i worked with,Attrition was a major problem.Monthly Attrition percentage varied somewhere between 10 to 20% and the HR people were struggling hard to bring down the attrition rate.

In the company i worked every new joinee as to sign a bond and service agreement for a period of 1 year.The company provided all benefits for the employees like transport allowance,meal allowance,skill allowance,special allowance,Incentives,etc..but still the attrition rate was high and many people were found absconding the company after few months they joined.

When i joined there were 24 people in the batch but after 1 year only 3 people stayed with the organization ,one including me.Many employees left the company for various reasons like Stress from overwork and work life imbalance,No growth opportunities,Lack of appreciation,Job and person mismatch,Job is not what the employee expected to be,New job offer,not happy with the compensation etc..

In the company i worked there were some good programs introduced to make employees stay with the organization.One such program for the employees was the Aspire program.In this program,employees were given training on software courses and after a year they were put into technology side as software engineers.During the training period,certain amount was deducted from the employee salary as part of this program.It was a best program to make employees stay with the company.Other programs that were really good were distance education program,internal job posting and Fast forward program.

Many people view the BPO job as a temporary one,to earn money till they get the job they wanted to.Mostly engineering graduates do so. Some BPOs provide better career development opportunities for its employees through various programs.Graduates can join such BPOs and shape their career by planning and performing well in the organization.Stress is there in almost all jobs,the desire of a person to come up well in life,will decide the future of that person.I have seen many people who have shined well working in a BPO.

ITES companies should implement various such programs to make the employees stay with the organization and make them feel satisfied.A satisfied employee will stay with the organization for a longer period and will show more productivity in his/her work and hence the growth of the organization.

Sales Job

2009-08-10T01:58:00.001-07:00

In the present situation ,many companies seemed to recruit more people for sales function.Because in this recession salesman play a major role for promoting the company products and services.Before only graduates were recruited by companies for selling function,but now things have changed ,MBA's are recruited for hardcore sales function.

Yesterday in the morning ,someone rang my home calling bell .when i opened the door a surprise and shock was waiting for me.A guy started saying "I am a MBA graduate and i am here to sell a educational product for kids".I told him we don't have any kids in our home,he can leave and closed the door.I felt bad for that guy because i don't think an MBA degree is needed for such a sales job.

The first thing that people ask in a sales/Marketing interview is "Do you have a bike".For corporate sales MBA's can be used but for consumer sales a graduate is enough.Taking a sales role is not a easy task.People in sales have to travel a lot and face many issues with customers.

A salesman needs good persuasion skills,communication skills,selling skills and people skills.Its very hard to survive in a sales job,it needs more patience and high stress handling within oneself.A friend of mine ,who got placed in a well known FMCG company as Area sales manager ,left his job in 2 months saying ,its not the job for an MBA.The job role was like this,he will be given a area and he as to go get orders from the shops in that area and supply the products to those shops with few people under him.

If a person is able to stay in a sales job for 2 years continuously,he as a very bright future after that.A salesman can earn money more than his salary ,if he shows more productivity than expected.The growth in a sales career is fast and one of the hot jobs were you can earn more in later years.Taking a sales role purely depends on the attitude and will of the person to survive.The more challenging a job is,more money you earn and grow fast.If anyone in interested in traveling and meeting new people,sales job is the right choice.

Fresh Graduates with Recession

2009-08-05T11:01:00.000-07:00

Its a tough time for all freshers now to land in a good job.Poor Placements in colleges as left fresh graduates no where.Most of the companies don't hire people and even if they hire, they hire only experienced candidates and not the freshers.

Students who graduated from top colleges are even facing the heat of recession.Students who got placed through their colleges in various companies are waiting with the hope for a call letter.I see many of the engg graduates who got placed in top MNCs, have been informed that they will be called only after 6 months for joining and some haven't even received any response.

Mostly software companies have delayed the date of joining for the young graduates.One of my friend who got placed in top MNC last year,had to wait for 8 months after graduation.Then he underwent training in that MNC for 6 months,after which he was sent out of the company saying his performance was not up to their expectation.Out of 100 students nearly 40% of the students were asked to leave by that MNC after training.This was the case one year back ,now the situation is still more worse and students are left with no hope.

Many students always opt for IT companies to work and don't show their interest in other sectors.Many students join IT companies with lots of dreams but finally end up with failures.Most of the IT companies are totally dependent on foreign clients,so any recession in the client country would have its effect even here,so students should also focus on other industries that has job security.

Its good for a fresher to start his/her career in a small company ,where he/she can learn more and grow soon.The downturn in IT sector as taught a lesson to all people and insisted a need for everyone to focus on other industries too.

Think before you react

2009-08-02T12:00:00.000-07:00

I read this story in a magazine.Its a real story and a must read for all of them.In life many people react immediately to all things they see,but don't think before they react.People always assume things about which ever they see, without knowing the real truth in it.I have seen many people who assume things on their own and have a wrong perception.

In management roles,many do this mistake and create blunders in work.The management people must think twice before they react in all situations.The story that thought me a lesson is below.

The train has started moving. It is packed with people of all ages, mostly with the working men and women and young college guys and girls. Near the window, was seated an old man with his 30 year old son. As the train moves by, the son is overwhelmed with joy as he was thrilled with the scenery outside…

’See dad, the scenery of green trees moving away is very beautiful'

This behavior from a thirty year old son made the other people feel strange about him. Every one started murmuring something or other about this son. ‘This guy seems to be a freak...' newly married Anup whispered to his wife.

Suddenly it started raining... Rain drops fell on the travelers through the opened window. The Thirty year old son, filled with joy ' see dad, how beautiful the rain is ...'

Anup's wife got irritated with the rain drops spoiling her new suit.

Anup,' cant you see its raining, you old man, if ur son is not feeling well get him soon to a mental asylum...and don’t disturb public henceforth'

The old man hesitated first and then in a low tone replied ' we are on the way back from hospital, my son got discharged today morning, he was blind by birth, last week only he got his vision, these rain and nature are new to his eyes.... Please forgive us for the inconvenience caused...'

The things we see may be right from our perspective until we know the truth. But when we know the truth our reaction to that will hurt even us. So try to understand the problem better before taking a harsh action.

HR Professionals

2009-08-01T08:29:00.000-07:00

HR job is one of the white collar jobs.HR people play a very vital role in attracting,developing ,rewarding and maintaining a effective work force in any organization.They act as a bridge between the employees and the organization.HR Profession is one of the respectable job in which HR Professionals handle people and their problems at work.

Sometimes they get quite personal to know the actual problem in employee's life. HR Professionals goal is to spread positive energy among employees and to make sure that all employees are satisfied and happy at work.Starting from Recruitment to Health and safety of the employees they play a major role.

When a person asks for a job to someone,the first answer that comes from that person would be "I know a HR person in that company ,i will help you get the job".Also when you are a HR person in a company ,what ever function you may be in HR ,people used to approach you for job openings.HR people have a prestigious image among public generally.

In today's scenario HR persons are role model for others. In the time of crisis, people are looking towards HR. So, they are carrying huge burden on their shoulders.The inspiration for me to take up a career in HR ,came from the HR people in the company i worked with previously.They are the best HR people i have ever seen.I have seen them working more hrs than the other employees in the organization.Its not easy to be a HR in a company.It needs patience and people handing skills to survive for a long period.

Win people to your way of thinking

2009-07-30T02:13:00.000-07:00

I love to read books written by the author Dale Carnegie.He was an American writer and lecturer and the developer of famous courses in self improvement, salesmanship, corporate training ,public speaking and interpersonal skills.

His books are a must read for all management students.In one of his books he as written how to win people to your way of thinking.The ideas given by the author are reviewed below,

1.The only way to get the best of an argument is to avoid it.
2.Show respect for the other person's opinions. Never say, "You're wrong."
3.If you are wrong, admit it quickly and emphatically.
4.Begin in a friendly way.
5.Get the other person saying "yes, yes" immediately.
6.Let the other person do a great deal of the talking.
7.Let the other person feel that the idea is his or hers.
8.Try honestly to see things from the other person's point of view.
9.Be sympathetic with the other person's ideas and desires.
10.Appeal to the nobler motives.
11.Dramatize your ideas.
12.Throw down a challenge.

In the same book he as given ideas on How to Change People Without Giving Offense or Arousing Resentment.

A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:

1.Begin with praise and honest appreciation.
2.Call attention to people's mistakes indirectly.
3.Talk about your own mistakes before criticizing the other person.
4.Ask questions instead of giving direct orders.
5.Let the other person save face.
6.Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
7.Give the other person a fine reputation to live up to.
8.Use encouragement. Make the fault seem easy to correct.
9.Make the other person happy about doing the thing you suggest

Does Management know their Staff?

2009-07-28T14:36:00.000-07:00

I received a mail from one of my friend with the subject "Does management know their staff? The story in the mail really made me laugh.This is how most of the organizations seemed to be functioning in reality.Its not possible for the management to know each and every employee working in the company, but they should have a functioning system to identify who their employees are and are not.

On walking into the factory, the Managing Director of the company
noticed a young guy leaning against the wall, doing nothing.

He approached the young man and calmly said to him,
"How much do you earn?"

The young man was quite amazed
that he was asked such a personal question,
he replied, none the less, "I earn $ 2000.00 a month,
Sir. Why?"

Without answering, the MD took out his wallet
and removed $6000.00 cash and gave it to the young man and said,
"Around here I pay people for working,
not for standing around looking pretty!

Here is your 3 months salary, now GET OUT and don't come back".

The young man turned around and was quickly out of sight.

Noticing a few onlookers, the MD said in a very upset manner,
"And that applies to everybody in this company".

He approached one of the onlookers and asked him, "Who's the young man
I just fired?"

To which an amazing reply came - "He was the pizza delivery guy , Sir!"

History of Human resource management

2009-07-28T11:41:00.000-07:00

I have been researching few days to find out,from where the HRM had its first existence.After a detailed research i was able to find the answer to it.

The history of HRM can be traced to England before 1900,where masons,carpenters, leather workers and other crafts people organized themselves into guilds.They used their unity to improve their work conditions.These guilds became forerunners of trade unions.However many key concepts of HRM came from the USA.

Before 1900,most hiring ,firing,training and pay adjustment decisions were made by individual supervisors.The scientific management studies conducted by Frederick W.Taylor and others,beginning in 1885,helped management to identify different ways of doing work and to increase the work productivity.

The HRM field further developed with the arrival of the Industrial Revolution in 1870s.The Industrial Revolution began with the substitution of steam power and machinery for time consuming hand labour.Due to the Industrial Revolution,working conditions,social patterns and division of labour were significantly changed.

As organizations grew larger,many managerial functions such as planning ,recruitment,selection,placement and purchasing began to be performed by specialists.Now HRM is the backbone mantra for almost all organizations.

Life in a BPO

2009-07-26T12:10:00.000-07:00

BPO industry is the one which recruits people at all times,the reason is not they need more people, the real reason is many people keep leaving the industry day by day.ITES companies provide a good working environment,Attractive salary, huge incentives, transport facilities ,Food allowances,etc....but in compromise with your sleep,health ,time with your lovely family and friends.

Employees in a BPO get only 1 week off and that day will be spent for sleeping.They always go away from their social life,they have a quest to link themselves to the social life.This is very hard for them to mingle with their society or attend social gathering.Even though most of the times they are not able to celebrate their festivals.

While solving the problem of client they have to wear a fake smile on their face and have to prove themselves that how happy they are while servicing them(clients).Handling a single customer is really a uphill task.

10Hr work- 4 hr transport- 10Hr Sleep ,this is how the life will be in a day at BPO.I feel for a employee working in a BPO ,should be given 2 days week off and the time period of work should be limited to 8hrs.May be this can reduce the mental pressure and give little time for the employee for his personal life too.

The best way to retain people is to make them qualified. Most of the staff in BPOs is young and so, very concerned about their career. Courses like M Tech, MCA and MBA at PG level will make them well equipped for the job market after three years.”

One might note that such interesting educational offers have been offered from time to time however; they were more on a short-term basis. But with regular classes at Call Centers, the scenario might entirely change. Professional diplomas like MCSE, JCP (Java Certification Program) and Cisco have clicked in the past.

By offering interesting educational programme the Indian Call Centerswould not only be taking care of their employees futures, but also, fighting off attrition by absorbing candidates at higher levels into management after graduation. Moreover, with 100 per cent placement guarantee, the programme may be a big success besides, being a model for the world to follow.

Layoff Trend

2009-07-25T03:45:00.000-07:00

I underwent on the job training in one of the leading IT company 2 months back.I was put in a team called EHS( Employee helpdesk services team).When i joined, there were 4 HR executives in the team. But as days passed 2 executives were put on layoff in the team.Not only in that team,but many employees in the company were put on layoff.The company seemed to cut cost and layoff people.

Every other employee in the company were working with a fear in mind about losing their job.Things were going bad and all were worried .Some of my friends who were working for 4 to 5 years in the company were too in the list.They don't know what to do next.

They were asking me to help them land in a job .I consoled them and got the email ids of them and was forwarding the list of companies recruiting people.My friends found it useful and 4 of my friends got placed in a good company.They called me and thanked me for letting them know the openings.Felt happy ,i was able to help someone get a job in this Recession.

Many companies use Recession as a tool to cut cost and layoff unwanted resources in their company.Its become a fashion for companies to ask employees to leave the organization saying Recession,but they seemed to recruit new people by the side.

Companies replace old people who were getting large pay with new employees for a lesser pay.Salary cuts,No appraisal,No bonus,No incentives,No allowances etc.., have become common words used by many companies now.I have seen many of my friends losing jobs day by day and suffering to repay their loans and run their family.

Its a tough time for People losing jobs during this recession because getting another job is a hurdle for them.In the company i did my project, people who dint perform well were mostly asked to leave the company.So its like a black mark for them when they attend interviews for other companies.

Things seemed to getting better now slowly,lets pray we don't get any more recession like this in future.

JAI HO INDIA!

2009-07-24T23:50:00.000-07:00

I got a interesting mail from one of my friend,in which the glory of India in pictures made me really feel proud about our country. In the past we were the richest people in the world but now poverty,unemployment,child labour etc.. is seen every where in the country.At almost every traffic signal we see beggers thronging around us.Just read the picture above ,u will come to know how India was in the past.

How to win Friends and influence people

2009-07-24T11:09:00.000-07:00

During my PG i Read a book named "How to Win friends and Influence people" by Dale Carnegie.Initially i started reading the book for a book review assignment,but as pages passed ,it was so interesting and inspiring.The main ideas given by the author to win friends and influence people are as follows,

1.Don't criticize, condemn or complain.
2.Give honest and sincere appreciation.
3.Arouse in the other person an eager want.
4.Become genuinely interested in other people.
5.Smile.
6.Remember that a person's name is to that person the sweetest and most important sound in any language.
7.Be a good listener. Encourage others to talk about themselves.
8.Talk in terms of the other person's interests.
9.Make the other person feel important - and do it sincerely.

These words really works out,try these ideas with your friends and experience the difference.

Contract Employee

2009-07-23T00:08:00.000-07:00

Yesterday i attended a company for a HR role.The company is one of the top IT service provider in India.The were ready to take me into their company not as a permanent employee but as a contract employee.They asked me to sign a contract for 6 months initially, after which they may extend the contract depending on their requirement.In that company they have a rule that contract employee will be made permanent only after a year and half.

After i made a research about the contract employment, i was able to get more details about it.Contract Of Employment is a legally enforceable agreement, either oral or written, between an employer and an employee that defines terms and conditions of employment.A contract employee gets his/her salary through cheques and they are not given a salary slip as other permanent employees in the organization.

Contract employee will be given only a fixed pay and is excluded from benefits like medical allowances,transport allowances,PF,HRA,Income Tax etc..,And also there is a risk of any time the employer breaking the contract.The contract employees don't come into the head count of the company and they don't have any appraisal procedure for them.Once the contract is over,the employer may extend the contract or send the employee out of the company

Many companies seemed to reduce cost by taking people as contract employee and on stipend basis.This kind of employment is seen often in many companies in today's scenario.One of my friend who joined as a contract employee in a leading MNC for HR role,was paid only 7000Rs instead of original salary 20,000Rs and no Benefits. This is how most companies reduce cost through contract employment.

Government should set proper rules and regulations for contract employment in India, to avoid organizations which use it as a tool to get more work from an employee and pay less to them.

Ways to bring Business to your new company

2009-07-22T23:59:00.000-07:00

Today not a brisk day for me. woke up late by a call from one of my friend,who called me for a help in his assignment.He was asked to prepare a one page report on ways to bring business to your company.I gave him few suggestions which are as follows,

1) Asses the market opportunities and industry that need your services.

2) Indentify companies which use and need your products, services through web.

3) Create a data base of the companies which need your products and services (Address, telephone no, email ids etc)

4) Prepare a PPT about the company and the services it offers in a professional way and mail across various identified companies.

5) Call the companies and fix a business appointment with the Business Head or CEO to explain the products and services you offer(in case of foreign clients)

6) For local clients, call and fix a appointment and meet them in person and make a presentation about your company

7) Differentiate your products and services from other company offerings, convince the client and close the business deal.

8) Internet advertising would be a major promotion tool to attract more clients.

9) Get feedbacks from clients as what they need from the service and product you offer and convert it into business requirements.

These were some of the suggestions i gave him for his assignment,Kindly give a feedback about the suggestions

Life In this Recession

2009-07-21T15:00:00.000-07:00

Its a tough time for all people who graduate during this period of time.I am one among them disappointed by the heats of the recession,but i am aspiring and waiting for the time and the job i wanted to.........

I joined MBA with many dreams .In the previous company i worked ,i used to have interactions with the HR people ,the way they move with others,the respect given to them,the prestige they hold being a HR profession really inspired me and that's the birth in me to become a HR profession.

So i joined MBA with the same heat in mind and heart to reach the destination i wanted to.Life was cool in my PG and all went fine till the first year of my college.All my seniors got placed in a good companies with a good pay.It made me feel i am safe .But in the 2nd year things started changing,burst of recession showed its waves .

The list of companies coming for placements started reducing and big disappointment was not even a single company for HR .I got offers in marketing,but i would like to live for my aspiration.Waiting for an opportunity now to go to the place i wanted.

Hope like me many people would have faced the heat of Recession.U are open to Share your experience with respect to Recession in your Life.