Call Centers In India!

Call Centers are required for large companies to sell their products to the customers, proposing a product or service as well as for the after-sale enquiries made by the customers. Though the concept is not very new, Call Center proceeding came into limelight after it was mastered with high-tech equipments like International Loop Line, Net-Telephony and other far-reaching instruments.

Call Centers in India – in this context – were braving with globalized business module. Reducing cost for business proceeding was the prime intention of the corporate houses. Corporate giants realized that shifting their Call-Center operations to India would cut down their costs by manifolds, prompt actions were taken in this area. In the new century, business settlement laws were reviewed and it was easier for alien firms to settle in the Indian soils. It was easy to initiate, merge, come in partnership of business.

The efficient English speaking population (evaluated as second largest English speakers in the world after the US) of India proved as the right dimension for setting up Call Centers. The global awareness of Indians was boost to itself and Call Centers in India came out head-high with flying colors.

Voices over Internet Protocol (VoIP) facility is cheap in India. This along with several factors provides an outright base for large business houses to instigate their Call-Centers in India.

Call centers in India also avails large facility centers with seats for up to 2000-2500 people. A single Call Center can accommodate accounts for 20-30 clients at a time. This is no mean task and requires specialized manpower and outright money backup and such necessities. Above all – it requires business minds groomed out of B-Schools of repute. Indian educational and professional model fulfills all these criteria. And no wonder why Call Centers in India is the next best to happen to the economy.

Despite of countries like Canada, Ireland playing major role providing Call-Center services to the US companies, India still remains their favorite. The fact remains clear. Call Center in India is blossoming because the employee gets paid well. Professional from different fields are finding place at Call Centers because of high income and fun during work.

Call Centers provide cheap English-speaking workers and high-speed telecom facility to provide customer service for corporate firms around the globe. It’s advantageous for youngsters looking for employment, which in recent past has struggled with economical backdrop and unemployment.

Telecom Industry

The telecommunications industry is responsible for radio, television, voice communications, and broadband services. The growth and innovation of the telecom industry has enabled people to communicate across the globe and access endless amounts of information over the internet. Broadband services are becoming faster and easier to access with fiber optic networks and wireless services like WiMax and CDMA

India ALONG with other large developing countries, is currently at the forefront of a rapid expansion of its telecommunications infrastructure. In an attempt to speed up the process, find private finance, and introduce competition, the government has brought in many changes. If the revenue collected by the Government of India on 3G auction services is anything to go by, then the future projection for this sector looks extremely rich.

Bharat Sanchar Nigam Limited, Mahanagar Telephone Nigam Limited (MTNL), Videsh Sanchar Nigam Limited (VSNL), Bharti Airtel, Tata Teleservices, SIFY Ltd,Tulip Telecom Limited are the major telecommunications service providers in India.

Students studying telecommunication presently have never had it better in terms of career prospects. Having said that I must add that the even i am a graduate in Electronics and Communications and i am lucky since i had a job in the same field. Its a rich field where one can really learn interesting technologies and earn handsome money.

With the introduction of 3G services and more telecom players joining, the Indian telecommunication market is at the cusp of revolution on the lines of IT.

Tulip Telecom Limited

I feel proud to be a part of the great organization Tulip Telecom Limited.Tulip is a data telecom service and IT solutions provider that offers innovative IP based infrastructural solutions to its customers. Tulip is India’s largest MPLS VPN player and has been the front-runner in provisioning and managing multi location wide area networks for various industry verticals.

Tulip is a public limited company and is listed on the Bombay Stock Exchange and National Stock Exchange in India. The company has displayed robust growth since its inception and its IPO has been ranked as one of the top four IPO's in India, since 2005, by CNBC. With revenues in excess of Rs 1614.40 Crores (USD 322 Million) in the financial year ending 31st March, 2009 and a market capitalization in excess of Rs. 2131.50 Crores (USD 426 Million as on 31st March 2009), Tulip is one of the largest corporate in its domain.

Tulip has been ranked 79 amongst Business World's India's best performing mid-sized companies in a report titled “Tomorrow's Giants”. The company is also ranked as India's fourth largest network integrator by Voice & Data Magazine in their Networking Masters Issue.

Tulip provides network integration (NI), corporate data connectivity (MPLS VPNs and Internet) within and outside India, infrastructure management services and IT consulting services to enterprises.

Being the largest MPLS VPN Service Provider in India, Tulip has innovatively deployed a countrywide network using wireless on the last mile and has successfully bridged the large digital divide that existed in rural connectivity in India. Tulip has further strengthened its leadership position by offering end-to-end fiber connectivity to all large metros of India.

The company also specializes in providing e Governance infrastructure and has worked on numerous projects for the Government of India's National e Governance Plan.

Tulip, today, is the only service provider in its domain that provides customers with end-to-end connectivity services include network integration, bandwidth as well as managed services. This unique combination of services is what distinguishes Tulip from its competitors.

For services like MPLS VPN,Corporate internet,IPLC,Global MPLS,Data center hosting of Tulip telecom Limited ,Contact me on 09941475594.

The 90/10 Principle-Stephen Covey

Recently I read the 90/10 principle of Stephen Covey in a Magazine .The 90/10 principle is incredible! It was interesting and as a meaningful insight in it.Very few know and apply this principle.Millions of people are suffering undeserved stress, trials, problems, and heartache. They never seem to be a success in life. Bad days follow bad days. Terrible things seem to be constantly happening. Theirs is constant stress, lack of joy, and broken relationships. Worry consumes time, anger ruins friendships and life seems dreary and is not enjoyed to the fullest. Friends are lost. Life is a bore and often seems cruel. Does this describe you? If so, do not be discouraged. You can be different! Understand and apply the 90/10 principle. It will change your life!

What is this principle? 10% of life is made up of what happens to you. 90% of life is decided by how you react. What does this mean? We really have no control over 10% of what happens to us. We cannot stop the car from breaking down. The plane may be late arriving, which throws our whole schedule off. A driver may cut us off in traffic. We have no control over this 10%. The other 90% is different. You determine the other 90%! How? By your reaction. You cannot control a red light, but you can control your reaction. Don’t let people fool you; You can control how you react!

Here are some ways to apply the 90/10 principle. If someone says something negative about you, do not be a sponge. Let the attack roll off like water on glass. You do not have to let the negative comment affect you! React properly and it will not ruin your day. A wrong reaction could result in losing a friend, being fired, getting stressed out, etc.

How do you react if someone cuts you off in traffic? Do you lose your temper? Pound the steering wheel? (A friend of mine had the steering wheel fall off!) Do you curse? Does your blood pressure skyrocket? Do you try and bump them? Who Cares if you arrive ten seconds later at work? Why let the cars ruin your drive. Remember the 90-10 principle, and do not worry about it!

You are told you lost your job. Why lose sleep or get irritated? It will work out. Use your “worrying” time and energy into finding another job.

The plane is late. It is going to mangle your schedule for the day. Why take out your frustration on the flight attendant? She has no control over what is going on. Use your time to study, get to know the other passenger, etc. Why get stressed out? It will just make things worse.

Now you know the 90-10 principle. Apply it and you will be amazed at the results.

Win people to your way of thinking

I love to read books written by the author Dale Carnegie.He was an American writer and lecturer and the developer of famous courses in self improvement, salesmanship, corporate training ,public speaking and interpersonal skills.

His books are a must read for all management students.In one of his books he as written how to win people to your way of thinking.The ideas given by the author are reviewed below,

1.The only way to get the best of an argument is to avoid it.
2.Show respect for the other person's opinions. Never say, "You're wrong."
3.If you are wrong, admit it quickly and emphatically.
4.Begin in a friendly way.
5.Get the other person saying "yes, yes" immediately.
6.Let the other person do a great deal of the talking.
7.Let the other person feel that the idea is his or hers.
8.Try honestly to see things from the other person's point of view.
9.Be sympathetic with the other person's ideas and desires.
10.Appeal to the nobler motives.
11.Dramatize your ideas.
12.Throw down a challenge.

In the same book he as given ideas on How to Change People Without Giving Offense or Arousing Resentment.

A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:

1.Begin with praise and honest appreciation.
2.Call attention to people's mistakes indirectly.
3.Talk about your own mistakes before criticizing the other person.
4.Ask questions instead of giving direct orders.
5.Let the other person save face.
6.Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
7.Give the other person a fine reputation to live up to.
8.Use encouragement. Make the fault seem easy to correct.
9.Make the other person happy about doing the thing you suggest

JAI HO INDIA!

I got a interesting mail from one of my friend,in which the glory of India in pictures made me really feel proud about our country. In the past we were the richest people in the world but now poverty,unemployment,child labour etc.. is seen every where in the country.At almost every traffic signal we see beggers thronging around us.Just read the picture above ,u will come to know how India was in the past.

How to win Friends and influence people

During my PG i Read a book named "How to Win friends and Influence people" by Dale Carnegie.Initially i started reading the book for a book review assignment,but as pages passed ,it was so interesting and inspiring.The main ideas given by the author to win friends and influence people are as follows,

1.Don't criticize, condemn or complain.
2.Give honest and sincere appreciation.
3.Arouse in the other person an eager want.
4.Become genuinely interested in other people.
5.Smile.
6.Remember that a person's name is to that person the sweetest and most important sound in any language.
7.Be a good listener. Encourage others to talk about themselves.
8.Talk in terms of the other person's interests.
9.Make the other person feel important - and do it sincerely.

These words really works out,try these ideas with your friends and experience the difference.