Attrition

In the previous years many companies especially ITES companies were facing a serious problem called Attrition.It generally means reduction in the number of employees in the organization due to various reasons.In 2007,Attrition rate was nearly 20 to 40 % in many ITES companies.Even in the company i worked with,Attrition was a major problem.Monthly Attrition percentage varied somewhere between 10 to 20% and the HR people were struggling hard to bring down the attrition rate.

In the company i worked every new joinee as to sign a bond and service agreement for a period of 1 year.The company provided all benefits for the employees like transport allowance,meal allowance,skill allowance,special allowance,Incentives,etc..but still the attrition rate was high and many people were found absconding the company after few months they joined.

When i joined there were 24 people in the batch but after 1 year only 3 people stayed with the organization ,one including me.Many employees left the company for various reasons like Stress from overwork and work life imbalance,No growth opportunities,Lack of appreciation,Job and person mismatch,Job is not what the employee expected to be,New job offer,not happy with the compensation etc..

In the company i worked there were some good programs introduced to make employees stay with the organization.One such program for the employees was the Aspire program.In this program,employees were given training on software courses and after a year they were put into technology side as software engineers.During the training period,certain amount was deducted from the employee salary as part of this program.It was a best program to make employees stay with the company.Other programs that were really good were distance education program,internal job posting and Fast forward program.

Many people view the BPO job as a temporary one,to earn money till they get the job they wanted to.Mostly engineering graduates do so. Some BPOs provide better career development opportunities for its employees through various programs.Graduates can join such BPOs and shape their career by planning and performing well in the organization.Stress is there in almost all jobs,the desire of a person to come up well in life,will decide the future of that person.I have seen many people who have shined well working in a BPO.

ITES companies should implement various such programs to make the employees stay with the organization and make them feel satisfied.A satisfied employee will stay with the organization for a longer period and will show more productivity in his/her work and hence the growth of the organization.